- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Oversee the preparation of reports
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge
- MS Outlook
- MS Office
Security and safety
- Bondable
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Repetitive tasks
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Client focus
- Reliability
- Time management
- Quick learner
Support for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities