operations supervisor
- Work Term : Permanent
- Work Language : English
- Hours : 35 to 40 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience : 1 to less than 7 months
- or equivalent experience
Work setting
Head office
Tasks
- Train workers in duties and policies
- Prepare and submit reports
- Ensure smooth operation of equipment
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Co-ordinate, assign and review work
- Requisition or order materials, equipment and supplies
- Arrange for maintenance and repair work
- Co-ordinate activities with other work units or departments
- Offer mentoring
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
- Establish work schedules and procedures
- Conduct research
- Collect and record administrative and service fees
- Co-ordinate administrative services
- Organize and maintain inventory
- Assist in preparing annual budgets
- Hire and train or arrange for training of staff
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Interview, hire and provide training for staff
- Prepare reports and briefs for management committees evaluating administrative services
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
- Direct and control corporate governance and regulatory compliance procedures within establish
- Plan, organize, direct, control and evaluate daily operations
Supervision
- Working groups
- Receptionists and switchboard operators
- More than 20 people
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- Adobe Suite
Area of work experience
- Marketing
- Business administration / management
Security and safety
Basic security clearance
Transportation / travel information
- Valid driver's licence
- Own transportation
- Parking paid by employer
- Own vehicle
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Ability to multitask
- Innovation
- Accurate
- Values and ethics
- Creativity
- Time management
Screening questions
Are you available for shift or on-call work?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Parking available
- Wellness program
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