Audio Visual Technician /Technical Service RepresentativeEncore Canada • Fredericton, New Brunswick

Audio Visual Technician / Technical Service Representative

Encore Canada • Fredericton, New Brunswick

30+ days ago

Job type

Full-time

Job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the day.

Understands and fosters the hotel / client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.

Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

Increases revenue by utilizing floor up-selling techniques.

Works with clients to finalize invoices.

Completes order entries in Navigator, as needed.

Job Qualifications

High School Diploma required. Associate’s degree is preferred.

1 year of customer service or hospitality experience is preferred.

1 year of audio visual experience or equivalent in educational environment is preferred.

A valid driver’s license is required for team members that may operate Company vehicles.

Additional DOT requirement may need to be met if applicable.

Competencies

Ownership

Hospitality

Professionalism

Responsiveness

Safety Conscious

Action Oriented

Tech Savvy

Ensures Accountability

Back to Job Navigation (Responsibilities)

Create a job alert for this search

Audio Visual Technician Technical Service Representative • Fredericton, New Brunswick

Similar jobs

Senior Product Manager - fredericton

Dakota Prep • fredericton, nb, ca

Full-time

Dakota Prep is building the future of skilled trades education.We create modern, AI-powered tools to help electricians, plumbers, and other tradespeople learn the trade, pass licensing exams, earn ...Show more

Last updated: 5 hours ago • Promoted • New!

Video Project Manager - fredericton

LocalEyes Video Production • fredericton, nb, ca

Full-time

This is a contract / freelance position.LocalEyes is an Emmy award-winning video agency that specializes in strategic video marketing. Our custom videos blend storytelling and promotion to maximize ou...Show more

Last updated: 6 days ago • Promoted

Senior Product Designer - Growth - fredericton

Creative People • fredericton, nb, ca

Full-time

Join a category-leading visual collaboration platform used by millions of people worldwide to think, plan, and solve complex problems together. The company is entering a new phase of growth, investi...Show more

Last updated: 6 days ago • Promoted

Game Tester - Remote

Almedia • New Maryland, New Brunswick, Canada

Remote

Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys. Since our launch 5 years ago, ...Show more

Last updated: 30+ days ago • Promoted

Creative Director - fredericton

Transcends • fredericton, nb, ca

Full-time

Reports to : Integrated Marketing Director.Contract type : Full time employee.Compensation : $120,000-160,000.Start date : As soon as possible. Transcends is an innovative and people-centric organizatio...Show more

Last updated: 6 days ago • Promoted

Customs Clearance Specialist (VEHICLES) - fredericton

BorderBuddy • fredericton, nb, ca

Full-time

Customs Clearance Specialist (VEHICLES / AUTO) - (100% REMOTE).Burrard St unit 100, Vancouver, BC V7X 1M8, Canada.Compensation : CAD60,000 - CAD80,000 - yearly. Unlike traditional customs brokers who h...Show more

Last updated: 18 days ago • Promoted

Bilingual Customer Service Representative - 12 month contract - fredericton

Empire Life • fredericton, nb, ca

Full-time +3

Bilingual Customer Service Representative - 12 month contract.Location : Remote - Anywhere in Canada.Empire life is looking to hire a Bilingual Customer Service Representative to join our Retail Ope...Show more

Last updated: less than 1 hour ago • Promoted • New!

Audiologist / Hearing Instrument Specialist – Client Care

GAMARC Consulting • Fredericton

Full-time

A healthcare consulting firm is seeking a licensed Audiologist or Hearing Instrument Practitioner in Fredericton, NB.This full-time position requires a passion for client-centred care and strong sa...Show more

Last updated: 25 days ago • Promoted

Precision Eyewear Edging & Mounting Technician (Day Shift)

Luxottica • Fredericton

Full-time

A global leader in optics is seeking an Edging and Mounting Technician in Fredericton, Canada.The technician will cut and mount lenses, restore frames, and ensure quality standards are met.A high s...Show more

Last updated: 25 days ago • Promoted

Freelance Visualization Designer

Swoon • fredericton, nb, ca

Full-time

Freelance Visualization Designer (Remote).Our client is building its freelance bench and is looking for an Intermediate–Senior Visualization Designer to support pre-sales initiatives.Create photore...Show more

Last updated: 8 hours ago • Promoted • New!

Video Project Manager

LocalEyes Video Production • fredericton, nb, ca

Full-time

Last updated: 6 days ago • Promoted

Precision Agriculture Field Technician

FJDynamics • fredericton, nb, ca

Full-time

FJDynamics is a fast-growing robotics company bringing affordable automation and precision technology to agriculture.We work closely with dealers and farmers to deploy practical solutions that impr...Show more

Last updated: 15 days ago • Promoted

Technical sales representative

| EP Group • Bas-Saint-Laurent, Fredericton

Full-time

Technical sales representative Under the supervision of the Territory Manager, the Sales Representative will be responsible for market development and the sale of cutting-edge industrial equipment....Show more

Last updated: 25 days ago • Promoted

Trigonometry Private Tutoring Jobs Fredericton Junction

Superprof • Fredericton Junction, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Freelance Visualization Designer - Swoon

Swoon • fredericton, nb, ca

Full-time

Last updated: 8 hours ago • Promoted • New!

Precision Agriculture Field Technician - fredericton

FJDynamics • fredericton, nb, ca

Full-time

Last updated: 15 days ago • Promoted

Vice President of Products - fredericton

Auxo | Growth Partner • fredericton, nb, ca

Full-time

You’ll work directly with the CEO to own product strategy, ship AI-native features that drive real usage, and lead the team scaling an enterprise-grade B2B platform. This is a high-impact role for s...Show more

Last updated: 4 days ago • Promoted

Physics Private Tutoring Jobs Fredericton Junction

Superprof • Fredericton Junction, Canada

Full-time +1

Last updated: 30+ days ago • Promoted