ABOUT RELIABLE PARTS
We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces.
We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.
We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed.
Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.
About the Position :
We are seeking a talented Permanent Full-time "Customer Service Representative" who possesses a strong commitment to work and who thrives in a busy, challenging, team-oriented environment.
If you are motivated, have a "can do" attitude and a desire to learn and grow with an organization, this opportunity is for you!
We are a Team Oriented Environment who likes to have fun
No Outbound or Cold Calling to Customers
All Inbound Calls only! Quality Customer Service Driven and not Sales Driven
Position is Full-Time 40 Hours and 5 days a week.
Normal Office hours of 8 : 30 AM to 5 : 00 PM
Come and Join our Fast Growing, Continued Growth, and Vibrant Call Center
PRIMARY RESPONSIBILITIES :
- Answer phones and respond to Customer requests
- Look up part and model numbers for applicable Appliances
- Place Customer orders in computer system
- Transfer customer calls to appropriate Employee or Branch
- Identify, Research, and Resolve customer issues using the computer system
KNOWLEDGE AND SKILL REQUIREMENTS :
- Strong command of English with pleasant and professional phone mannerisms
- Exceptional customer service skills
- Strong written and oral communication skills
- Excellent organizational skills
- Computer literate
- Team player
- Appliance parts knowledge would be an asset
Expected start date : ASAP
Job Types : Full-time, Permanent
Schedule :
8 hour shift
Benefits :
We provide great benefits, including extended health care, dental care holidays, paid time off (PTO), employee discounts, and disability.
If this sounds like the right opportunity for you, apply today!
Job Posted by ApplicantPro
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
No Call Center Representative Agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call center repres...
Remote Call Center Representative (British Columbia)
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?. Our entry-level Contact Center Representatives are responsible for the following tasks:. Ensure first call resolution through problems solving and effective call handling . ...
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call center repre...
Work-At-Home Call Center Representative (Full-Time)
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?. Our entry-level Contact Center Representative...
Call Center /Customer Service Representative
Handling inbound calls and emails in a professional manner. ...
Call Center Representative Full Time
We are looking for candidates to join our expanding team as call center agents to represent our client TELUS Communications. We will provide all the knowledge and training on-site; previous sales or call center experience is an asset, not required. Duties and Responsibilities of the Call Center Sale...
Call Center Representative
Meet or exceed individual and team performance goalsincluding call handling metrics customer satisfaction scores andsales targets. ...
Call Center Representative
As a Call Center Representative, you will serve as the first point of contact for customers, offering assistance, information, and support to ensure a positive customer experience. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service...
Call Center Representative
Come and Join our Fast Growing, Continued Growth, and Vibrant Call Center. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. W...
Call Center Representative - Client TELUS Communications
We are looking for candidates to join our expanding team as call center agents to represent our client TELUS Communications. We will provide all the knowledge and training on-site; previous sales or call center experience is an asset, not required. Duties and Responsibilities of the Call Center Sale...