At SMS Equipment, our Product Support Sales Representative / Equipment Sales Representative is responsible for supporting new and used equipment sales and product support sales through specialized technical or scientific knowledge and product applications. This position will establish and maintain strong, professional relationships with customers and manufacturers, solving technical problems and generating customer solutions as a value-added supplier. This position is based in Campbell River, BC.

The salary for this position is $48,000 plus commission.

Responsibilities include but are not limited to :

• Represent the Company in a professional and safe manner.
• Provide detailed equipment proposals to meet customer’s specific requirements.
• Evaluate used equipment to help provide a market-based value.
• Prepare monthly equipment sales forecasts.
• Act as a technical resource to sales professionals, contributes to sales division by providing deeper understanding of product workings or applications, as well as product limitations and non-traditional product usage.
• Build and maintain long term professional relationships with customers.
• Provide customers with parts and service solutions.
• Report regularly and make recommendations as to how to improve products in order to see continued product improvements.
• Act as a main point of contact for customers and manufacturers.
• Assist in getting new customers set up with KomTrax and VHMS.
• Sell parts to equipment owners, contractors and fleet operators.
• Provide service and solutions regarding OE parts issues.
• Solve technical problems and generates customer solutions as a value-added supplier.
• Liaise with Shop operations and office personnel to ensure efficient and profitable operation of area of responsibility.
• Coordinate all service, warranty, billing, and equipment issues to the appropriate SMS manager.

Qualifications :

The successful candidate will have a minimum of 5 years experience in Industrial Sales. Other requirements include :

As part of our recruitment process you may be required to complete the following :

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

Applications will be accepted until a suitable candidate has been hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include  competitive wages, comprehensive group benefits plan, and RRSP matching.