Collections Specialist - B2B Leasing (Hard Collections)

Position : Collections Specialist - B2B Leasing (Hard CollectionsLocation : Saint-Laurent Salary : $60 000 to $80 000 based on experienceJob Type : Full-time, PermanentIndustry : Automotive Leasing / RentalAre you a tough, confident professional who knows how to handle complex collection situations with poise and authority? Do you have strong instincts, sound accounting knowledge, and the confidence to speak directly with lawyers, bailiffs, and business owners without backing down?If this sounds like you — we're looking for a strong Collections Specialist to join a dedicated team in the vehicle leasing industry, dealing with B2B clients and high-stakes files.About the Role : This is not your average collections position. You will be managing difficult files, many involving legal proceedings, seizures (approx. 16 per month), and large account disputes. You must be assertive, solution-driven, and know when to act — not escalate.You'll join a tight-knit team of two and be the go-to person for the most complex accounts in a high-volume, fast-paced environment.Key Responsibilities : - Manage difficult B2B collections files from A to Z (calls, follow-ups, negotiations, legal steps)- Liaise confidently with lawyers, bailiffs, and legal teams when necessary- Calculate payouts / residual values on vehicle lease contracts (accounting knowledge required)- Analyze overdue accounts and resolve disputes or escalate for legal recovery- Maintain accurate records of collection activities- Serve as a decision-maker — not someone who needs to "check with a supervisor"Requirements : - DEP or DEC in accounting, business, or administration (preferred)- Experience in hard collections and credit control — mandatory- Experience in auto leasing, vehicle rental, or related industries — strong asset- Proficient in French- Confident and comfortable speaking with lawyers and bailiffs- High emotional intelligence — but with a thick skin- Proven ability to handle tough conversations and recover difficult accounts- Must be comfortable working 100% on-site (5 days / week)Other Language Requirement : English- Required proficiency level : Advanced- Reason for language requirement : Frequent communication with clients, collaboration with internal team members, customer service- Frequency of use : DailyWhat We're Looking For :  You're not easily rattled. You're resourceful, determined, and you don't shy away from confrontation when it's needed. You take ownership of your files and know how to think on your feet. You're a natural at getting things done — and getting paid.Ready to apply?Please send your resume to Clare White at cwhite@quantum.ca. Only shortlisted candidates will be contacted.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity. CNESST permit numbers : AP-2000158 & AR-2000157