Talent.com
Sr. Account Manager- Saskatoon, Saskatchewan

Sr. Account Manager- Saskatoon, Saskatchewan

KomatsuSaskatoon, SK, CA
30+ days ago
Salary
CA$50,000.00–CA$67,000.00 yearly
Job description

Job Overview

Reports to : District Manager, Saskatchewan

Shift : 5 x 2; Mon – Fri, 8 hours per day

Location : Saskatoon, SK

Relocation : This position offers relocation to Canadian Residents.

Key Job Responsibilities

  • Be key contact for all matters such as products, parts, availability issues, invoicing, contract negotiation and administration, warranty claims, contract change orders.
  • Maintain a trusting business relationship between the customer and company.
  • Ensure external customer expectations are met (i.e. parts, equipment availability, etc.).
  • Develop contingency plans for addressing critical shortages quickly and cost effectively.
  • Accountability for all the operational processes and deliver performance on budget.
  • Deliver technical assistance needs to appropriate supervisors to accommodate the customer’s needs.
  • Develop and maintain key metrics and practices to identify opportunities for the customer.
  • Ensure parts are available and delivered on time for the customer.

Qualifications / Requirements

  • 5 years’ experience working directly in sales focused or similar account management role.
  • Bachelor’s degree in business development or a related field or equivalent work experience.
  • General Heavy Equipment knowledge, with basic mechanics, hydraulics, and electric knowledge
  • Effectively present information and respond to questions from groups of managers across the organization, clients, customers, and the public.
  • Must be self-motivated with sales driven attitude.
  • 5 + years of parts and / or operations experience with continuously expanding professional experience.
  • Proven and demonstrated ability to establish strong relationships with key stakeholders, both internally and externally.
  • Proven and demonstrated leadership skills with a strong ability to communicate at multiple levels.
  • Strategic thinker - strong ability to see opportunities and ability to convert into added value proposal for our clients.
  • Superior interpersonal and communication skills with ability to connect with a variety of stakeholders at multiple levels.
  • Verbally presents messages in a clear, concise manner.
  • SAP and solid MS office skills (Word, Excel, PowerPoint, Project).