Railserve, Canada
Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Area : Ft Saskatchewan
Site Leaders are the face of Railserve to our customers, employees and our community. Our leaders are invested in the success of their customers, and work to over-deliver on safety, service reliability, efficiency and innovation. We take pride in the development of our employees and celebrate the successes of our teams. We apply our business acumen to manage costs and find opportunities for increased revenue. And we are involved in our community and industry to make deep connections to drive growth and brand recognition.
I. ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and model a Safety-First Culture by maintaining a safe working environment. Ensure all employees understand and embrace safety and compliance rules . Ensure hazardous conditions are corrected promptly and work toward eliminating employee injuries. Enforces industrial hygiene and environmental policies and programs.
- Execute strong leadership skills to set site specific strategic goals and objectives, breaking down work, developing schedules, measuring performance, and maintaining right level of workload for employees.
- Regularly challenge site organizational structure, productivity, KPIs and team competencies to evolve to meet stated and unstated needs
- Proactively review site specific trends and take customer input to connect the dots to identify improvement and develop action plans to address. Take input of regional trends from Regional leadership and integrate findings into action plans.
- While effectively managing priorities and time constraints, hold team accountable for outcomes
- Understand on-site skills levels required for current and future state. Work with team to ensure appropriate competency mix through effective hiring, training and development opportunities.
- Establish mitigation plans for most likely scenarios with respect to facility, fleet and resources; evaluate execution and make changes as necessary. Conduct “What’s the worst that can happen” exercises and develop response plans to address; establish drills as necessary to check to compliance.
- Ensure completion and maintenance of records and documentation as required (preventative maintenance sheets, invoices, shipping documents, expense reports, employee certification, site certification, etc).
- Proficient use of systems to perform duties including time keeping, hourly evaluation forms, filing reports required by the customer and the company (e.g. car counts, on time spots, month end reports, supervisory investigation reports, accident derailment reports).
- Develop and follow preventive maintenance program for all applicable equipment
- Performs all necessary business functions to maintain an efficient and profitable operation. Works actively to stay within budgeted guidelines.
- Maintains a positive relationship with the customer by providing a high level of service and by meeting goals set by the customer and Marmon. Actively plan for and participate in regular customer reporting (ie. Quarterly Business Reviews).
- Fully understand our customer’s business and Marmon Onsite offerings. Identify and recommend new services or assets as required to best serve customers and continued growth
- Encourage team members to provide ideas for continuous improvement and use data to drive change and measure impact. Actively support improvement projects and events (LEAN).
- Create a learning environment that leads to the most efficient and effective work processes
15% Nights or weekend work will be required ensure full management of teams on site.
II. QUALIFICATIONS
The qualifications listed below represent the credentials necessary to perform the essential duties of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Min. req 5+ years of progressive experience in a leadership roleDemonstrated ability to use math. Strong analytical, problem-solving, and decision-making skillsProficiency in MS Office and other relevant software applicationsProven track record of positive safety performance; ability to meet customer safety requirementsHigh School diploma or GED equivalentWilling to work overtime and / or nights, weekends, holidays as neededPreferred :
Experience in industrial settingExperience in an industrial switch yard or experience loading dangerous goods4th Class Power engineering certificateB. Knowledge
Expert knowledge of switching, transloading and / or material handlingC. Skills
Demonstrated ability to create a safe culture and dedicated safety mindsetDemonstrated customer experience engineering & relationship managementDemonstrated experience providing process optimization by understanding the desired business outcomesDemonstrated experience creating a culture of continuous improvement and generating innovationDemonstrated change management skillsDemonstrated leadership skills to establish and maintain effective team culture in line with Railserve valuesDemonstrated effective and timely decision makingDemonstrated experience in setting goals and planning to executionDemonstrated experience in developing teams and succession planningAbility to translate goals to team and individual level, with the right follow up for actionBasic budgeting and financial understanding, cost / benefit analysis, basic understanding of procurementBasic Microsoft (Word, Excel) knowledge; effective presentation skillsBasic data and analytical skills to collect and interpret data to drive actionsBasic project management skillsD. Competencies :
Strong leadership courageEffective coachSelf-starter with strong initiative to continuously challenge teamsCustomer focused and drive towards a win : win scenario when suggesting change or best practicesCreative problem solving and entrepreneurial in your approachEffective at managing and thriving in ambiguous situationsMust be a person of integrity, capable of excellent judgement and decision-making skills, showing the utmost discretion in the management of confidential corporate information and in the tone and words used to convey informationExcellent verbal and written communication skillsFollowing receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.