Pharmacy Assistant

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY :

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES :

• Customer Service
• Greet customer promptly and gather prescription information according to Standards
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements

Administration :

Prescription Workflow :

Data entry for new prescriptions, and managing refill request processing

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