Senior Content Strategist (API Documentation)

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead : to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

We are seeking a Senior Content Strategist with deep experience in API documentation and developer enablement to join our team. This is a senior, individual contributor role requiring strong strategic judgment, technical depth, and the ability to independently own and evolve developer documentation practices.

As part of the Global Support and Community organization, you will lead the strategy and execution for our API and developer documentation ecosystem. You will translate complex technical systems into clear, usable, and scalable content that supports developer success, integration adoption, and long-term platform growth. You will work closely with Engineering, Product, UX, and Localization partners and serve as a trusted documentation expert within the product development lifecycle.

How will I make an impact?

• Own and execute the end-to-end content strategy for API reference and developer enablement documentation.

Produce high-quality, developer focused documentation, including : API reference material.

Developer usage and enablement content (onboarding guides, integration guides, workflows, tutorials, and conceptual explanations).

Code samples, patterns, and best practice guidance.

What you’ll bring to the role :

Content Strategy and Developer Experience

Technical Writing and Documentation

Localization and Internationalization

Collaboration and Communication

Measurement and Continuous Improvement

Platform and Implementation Knowledge

Documentation Tooling & Authoring Skills

Suggested Qualifications / Experience :

This position is to fill an existing vacancy

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range$63,500—$89,000 CAD

Don’t meet every single requirement?  We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome :

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L :

D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at careers@d2l.com and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.