Description :
The Change Management Consultant Will Have The Following Responsibilities
- Responsible for change management activities involved with changes and enhancements to technology and / or business processes.
- Oversee change management including problem management, capacity management, CR requests and Service Level Agreement
- Providing accurate reporting, monthly reports, project tracking, time tracking, etc.
- Liaise with client groups to ensure the delivery does not negatively impact various groups
- Drive more efficient and effective adoption, greater utilization and higher proficiency on the changes impacting stakeholders
- Contribute to the identification of activities and deliverables that will ensure a greater degree of adoption and sustainment of the planned changes within a Project / Program.
- Ensure the consistent application of Change Management discipline throughout an initiative when developing actionable and targeted change management plans including Stakeholder Impact Analysis, Change Plan, Business Readiness Assessment etc.
- Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
Skills and Qualifications could include but are not limited to :
- Experience with deploying new, highly complex technical solutions
- Excellent communicator both verbal and written
- Effective planning and time management skills
- University Degree or equivalent work experience
- PROSCI certification
7+ years of relevant experience in this role Preferably with a recognized professional certification.
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