Composite accounting representative (Summer Relief)

CNMontreal, Quebec, CA

30+ days ago

Job description

Job Summary

CN is looking for energetic and adaptable individuals to fill the role of Accounting Representative within its Accounting Department in is a unique opportunity to work in various accounting functions, such Accounts Receivable & Collections, Cash Application, Customer Billing or Accounts this role, you will have many interactions and relationship-building opportunities with other CN departments, such as Sales & Marketing, Purchasing, Engineering and Operations. Incumbents should have a solid understanding of order to cash processes as the role directly contributes to CN’s cash flow objectives. This position focuses on the validity and collectability of billings and payments, and is on the front line for resolving issues and developing customer position could lead to further professional development.

If you are interested in developing a career with a successful company dedicated to world-class performance, we want to hear from you.

Major Responsibilities

Bill customers (commercial or government accounts for rail-related services or recoverable costs), trace amounts owed and information regarding billing, late or non-payments, or process supplier invoices and payments
Provide superior customer service, collaborate with internal and external customers to resolve issues and overcome hurdles for timely and accurate billing and payments
Handle incoming requests, supply necessary information and ensure prompt follow through
Develop an understanding of issues and opportunities
Communicate customer, supplier, and internal matters to other CN departments
Provide first line support to resolve disputes and facilitate billing and payment processing
Troubleshoot issues preventing the timeliness or accuracy of billing and payments, and escalate to the appropriate department or manager where necessary
Contribute to the team's mission to improve data flows and results, and ensure accounting output is accurate
Handle frequent calls or correspondence in a fast paced, goal-oriented department

Working Conditions

Standard working conditions in an office environment with a regular workweek from Monday to Friday

Must be able to meet tight deadlines, handle pressure and manage stress

Requirements

Between 1 to 3 years or relevant experience in Accounts Receivable Collections, Cash Application, Customer Billing or Accounts Payable

Bachelor's Degree in Accounting or Finance

Chartered Professional Accountant (CPA) Designation

Follows safety procedures, information security instructions and Environmental, Social and Governance (ESC) principles to lead by example

Strong attention to detail, organized and efficient

Deals with pressure and change by staying calm to quickly adapt to changes

Learns quickly and keeps up in an ever-changing environment

Collaborates with others

Possesses a genuine desire to develop positive and productive working relationships with both internal and external customers

Shares timely information within and across functions to get things done effectively

Inspires others with impactful communications and adapts to its audience

Strong written and verbal communication skills

Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations

Fluently bilingual both written and verbal (English, French)

Knowledge of the railway industry and order to cash processes

Advanced knowledge of Microsoft Suite (Word, Excel, PowerPoint, Access and Business Objects)

Knowledge of Systems, Applications and Products (SAP)

Any experience / education / skills / knowledge for these above would be considered as an asset

Training

The Accounting Representative may undergo a structured 7-week classroom-training program where the incumbent learns about CN’s business, invoicing and collection processes and policies as well as systems used to support accounts receivable activities. The classroom training integrates learning the curriculum with instruction on the theory and use of practical examples. Following successful completion of the formal classroom training, there is a 5-week on-the-job training with qualified Representatives from the team.