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Ocean Cargo Coordinator
Ocean Cargo CoordinatorExpeditors International of Washington, Inc. • Richmond, Metro Vancouver Regional District, CA
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Ocean Cargo Coordinator

Ocean Cargo Coordinator

Expeditors International of Washington, Inc. • Richmond, Metro Vancouver Regional District, CA
30+ days ago
Job type
  • Full-time
Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry-level employee in our San Francisco office 31 years ago.

Job Description

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and trace ocean shipments through the transportation cycle
  • Ensure documents are timely sent and arrival notices communicated to overseas and customers
  • Ensure accurate and timely client and vendor billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintaining good relationships with suppliers (Ocean carriers, trucking companies, and others involved).
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and look for best practices to improve operational efficiency and productivity
  • Ensure all customers' standard operating procedures are in place and updated in the SOPs
  • Meet KPI standards in accordance with the Company’s procedures
  • Overseas communications, timely responses to mails and requests (internal and external)

Qualifications

  • Customer Service Experience
  • Operations / Industry knowledge preferred but not required
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
  • Proactive, strong organizational skills.
  • Proven analytical skills
  • Additional Information

    Expeditors offers excellent benefits :

  • Paid Vacation, Holiday, Sick Time
  • Health Plan : Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • #J-18808-Ljbffr

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    Coordinator • Richmond, Metro Vancouver Regional District, CA

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