- Work Term : Permanent
- Work Language : English
- Hours : 30 to 44 hours per week
- Education : No degree, certificate or diploma
- Experience : Will train
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Provide emergency services
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
Support for persons with disabilities
- Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
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