Title : Senior Quality Manager
Reports to : CEO / Operations
Location : Vancouver-Primarily in Office
Prepared by : PTY
Revision Date : 4Jan2025
Company Profile : CORE Energy Recovery Solutions is a leading manufacturer specializing in the
design and production of components for building HVAC systems and hydrogen fuel cells. As part of
the Zehnder Group (SIX : ZEHN), CORE works with the world’s largest manufacturers to create
solutions that reduce the carbon footprint of buildings and enables a renewable energy sector. CORE
values trust, respect, curiosity and openness.
CORE Energy Recovery Solutions (https : / / start.core.life / ) Zehnder Group AG
https : / / www.zehndergroup.com / en)
Essence of the Role : As a member of the management team, the Senior Quality Manager has
responsibility for Quality Assurance and Control systems and processes. While applying existing
procedures, this individual also identifies appropriate new initiatives based on evolving company
and customer needs. The Company is growing and entering new demanding markets that requires
extensive business maturity and implementation experience. Understanding the quality requirements
and expectations for different industries is critical for this role. This position is for someone
that enjoys “building”, can be “hands-on” and is capable of working at a tactical and strategic
level.
Key Responsibilities Leadership and Management
- Identify and prioritize appropriate QA / QC initiatives consistent with the strategic direction of
company
Manage, mentor and guide staff and ensure they obtain appropriate training and feedbackAnalysis of current state & identification of priorities based on KPIs and internal / externalcustomer requirements
Active member of the management team that supports the evolution and growth of theorganization
Interface with -Engineering-Manufacturing-Purchasing-Finance-Health & Safety-ITEnsure consistency with Core / Zehnder Group policies and leverage the group for bestpractices
Quality Control, Inspection, Analysis
Manage quality at all stages : incoming, in-process and final inspectionRespond to customer concerns using appropriate methodology (ie / / 8D, SCAR, RMA etc)Assemble and analyse quality data with objective of identifying root causes and prioritizingimprovement areas
Implement a comprehensive NCR system capable of assembling and analyzing QC dataConduct evaluation and pre-qualification of new suppliers in cooperation with supplychain
Lead the PPAP submission, in cooperation with other functions, as required for specificautomotive customers
Quality Assurance and Process Management
Maintain and improve ISO 9001 Quality Management SystemCoordinate and participate in third party (registrar), customer and supplier audits.Management review and Quality Management System reporting with appropriate KPIsSupport engineering with ECO and deviation requestsSupport the development of SOPsWork collaboratively with other managers to ensure implementation of policies andprocedures
Management of Document Control SystemKnowledge, Skills and Professional Characteristics
Excellent communication, problem solving and organizational skills and ability to managemultiple tasks and while prioritizing activities / initiatives
Positive attitude and enjoys working in a fast-paced environment with diverse teamsTakes initiative and provides solutions-contributes to the evolution of a growingcompany
Strong data driven analysis and mathematical skills,Very proficient with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, SharePoint)and familiarity with Microsoft Dynamics 365 ERP Platform or an equivalent ERP Platform
Embraces change and drives operational improvementsCapable of reading engineering drawings, reviewing calculations, analyzing specifications andcodes, very proficient in metrology
Ability to lift ~20 lbs / 9 kg.Strong verbal and written communication skillsEducation :
Engineering or Technologist Degree / DiplomaASQ certification or similarAdvance Lean Training / 6 σ or similarQualifications and Experience :
10+ years in Quality Control & Assurance; working in manufacturing environment.Very proficient with a QMS (Quality Management System) and ISO 9001.Demonstrated understanding of SPC and analytical methods used in manufacturingenvironments.
Familiar with metal forming, casting, machining, molding, coating, web handlingprocesses
Experience in mapping and re-engineering processes, disciplined problem-solvingtechniques
Demonstrated familiarity with automotive quality requirements as defined by AIAG / IATF andspecifically launching new products following APQP / PPAP.
Strong working knowledge of : lean principles, root cause analysis tools, NCR process, SPC, FMEA,6 sigma, 8Ds.
Hands on experience using various measurement and quality inspection toolsWilling to travel (including international travel) with a valid passport and driver’slicense
Compensation package will be based off the candidates experience. ( roughly 100-120K ABS)