Summary of Responsibilities :
Reporting to the Assistant Director Talent & Culture responsibilities and essential job functions include but are not limited to the following :
Disability Management
- Consistently offers professional engaging and friendly service
- Maintains a high level of professionalism integrity and confidentiality in all aspects of job performance in accordance with our Ethics & Social Responsibility Charter and Talent & Culture Policies Procedures and Standards
- Manages and administers disability claims function related to both occupational and nonoccupational shortterm and longterm claims and appeals. Review and advise on disability accommodation considering medical prognosis and physicians recommendation. Communicates with WorksafeBC insurance carriers treating physicians and health care practitioners to ensure claim files are complete while ensuring high level of privacy with the objective of addressing or aiding in resolution including early return to work and cost containment
- Use critical thinking skills to make decisions based on the results of an overall assessment of each claim.
- Performs case management for optimal recovery and returntowork of ill / injured employees involving development negotiation and implementation of vocational rehabilitation return to work plans and duty to accommodate agreements. Monitors plan effectiveness initiating adjustments as required.
- Develops and recommends policies aimed at facilitating employees timely return to work and reduction of related costs. Develops and leads disability management initiatives. Develops reports and presentations of program achievements status of initiatives emerging issues and trend analysis.
- Provides consultation to employees and managers regarding disability management services the dispute resolution process and the responsibilities in the workplace accommodation process. Advises supervisors and managers of program provisions and collaborates on identification of systemic barriers and return to work issues.
- Support management with respect to workplace injuries disability accommodation and prevention of injuries modified work / alternate work plans and employee absenteeism
Benefits
Manages the benefit function including administering the extended Group Benefit Plan Pension TFSA and RRSP plansEducates colleagues and answers inquiries regarding the group benefit plansPreparation of monthly reports including benefit premiums and usage coordinates payments and other reports as requiredResponsible for creation and management of information on internal communication forums as well as employeefocused social media and online sites as it relates to job functionSupports various administrative functions within the Talent & Culture department including : employee travel program administration access requests employment letters etc.Health & Safety & Wellness
Chairperson of hotel Wellness committee and Health & Safety representative with the responsibility of organizing hotel Wellness initiatives and support preparation for annual COR AuditsDevelop and deploy meaningful and impactful wellness initiatives and programs for the hotelAssist with facilitation of company directed training including : new employee orientation & onboarding service culture training discrimination harassment and bullying prevention training conducting hotel tours etc.Day to day
Supports the maintenance of a confidential organized filing system for employee files correspondence policies standards and regulationsOccasionally work a flexible schedule where required including intermittent evening hours and weekends to meet the needs of the department and hotelSupport and execute staff relations activities such as the Anniversary Awards Reception Childrens Christmas party Be Our Guest program diversity equality and inclusion promotions charity campaigns staff parties etc. as assignedDuties & responsibilities may be established by the Hotel from time to time and subject to change according to business requirementsQualifications : Qualifications :
Minimum 3year previous experience in Human Resources with experience in Group Benefit Plan administration Disability Claims Management and previous leadership experienceProven ability to successfully Manage Disability Claims to both occupational and nonoccupational absencesHuman Resources or related degree / certificate completion an assetOutstanding written and verbal communication skills and interpersonal skillsDemonstrated abilities and creative use of Word Excel PowerPoint and various social media platformsProven ability to maintain professionalism in a highly confidential environmentBalanced approach to attending to details and working with enthusiasmMust be able to remain focused calm and helpful in a busy fastpaced office environmentExcellent organizational and administrative skills very detailed orientated and a proven ability to meet deadlines be accountable and help others be accountableAbility to understand the needs of a diverse workforceA passion for service team building and helping others be successfulRemote Work : Employment Type :
Fulltime