Administrateur système / Analyste d'affaires - System Administrator / Business Analyst

Sainte-Catherine, QC, Canada Req #913

Wednesday, June 12, 2024

ABOUT TERRAPURE

Terrapure Environmental is a leading provider of recycling solutions that contribute to the circular economy of batteries and create value for customers throughout North America.

At Terrapure, we’re Changing Waste for Good. We see both economy and environment as invaluable, understanding one cannot be prioritized at the expense of the other.

With an unwavering focus on environmental, health and safety excellence, we recycle lead batteries and provide recovered lead and plastics to the battery manufacturing industry for reuse in the creation of new products, while significantly reducing waste requiring disposal.

We partner with all major North American battery manufacturers to provide a sustainable closed-loop, circular-economy solution to locally capture spent batteries and recover their valuable components for reuse.

In doing so, we help achieve a 99 percent recycling rate the highest of any consumer product in North America. This includes collecting and processing lead acid batteries and producing high-quality recycled lead and polypropylene pellets for battery manufacturers.

We do this through two, strategically located, state-of-the-art recycling facilities near Toronto and Montreal, as well as a logistics hub near Buffalo, New York to facilitate the import / export of products.

These locations, along with an extensive network of supply chain and commercial partners, allow us to provide unparalleled service to our battery manufacturing customers throughout North America.

For more information, visit www.TERRAPUREenv.com

Job Type : Full-Time / Permanent

Position Description

This is a full-time, bilingual (French and English) position working under the direction of the IT Director. The role is responsible for supporting and resolving computer and network related issues locally and remotely in French and English languages.

You will assist other team members, including network and system administrators, with the day-to-day activities in the Information Technology Department.

Key Accountabilities

• As a member of the IT Team, you will be required to assist our French and English-speaking employees with all end-user based technology and applications.
• Responsible for imaging, configuring, and deploying computers and accessories.
• Troubleshoot and support computer desktops, laptops, printers, and mobile devices via a ticketing system and issue resolution process.
• Assist System Administrators in day-to-day operations and maintenance of Active Directory, DNS, DHCP scopes, GPOs.
• Assist System Administrators in Windows Servers, NTFS Permissions and MFA / Duo management.
• Assist Network Engineers in LAN, Wireless LAN and WAN troubleshooting on Cisco devices.
• Assist in performing facility surveys for network communications and make recommendations for the layout and location of network components, equipment and cabling.
• Manage and maintain IT Asset management systems like Lansweeper.
• Provide Level 2 support by identifying and providing input on unique and recurring internal customer problems.
• Assist vendors in supporting and installations of other IT related equipment, including but not limited to IP cameras, access control systems etc.

Experience, Qualifications & Education

• Must be fluent in French and English, written and verbal.
• Post-secondary Information Technology Diploma.
• Certifications like CCNA, MCP are preferred.
• Good working knowledge across multiple IT disciplines (hardware, Windows 10 / 11, Windows Server, Active Directory, GPO).
• Hands-on experience in basic configuration and support on Cisco Switches and Wireless APs.
• Working knowledge of computer networking and cabling infrastructure.
• Excellent customer service skills, a positive attitude, and driven to exceed expectations.
• Proficiency with Microsoft Windows client and server operating systems.
• Proficiency with Microsoft Office products.
• Proficiency with iPhone and iPad devices and apps.
• Strong interpersonal and written communication skills.

Inclusion Statement

Terrapure Environmental is an equal opportunity employer. We are committed to providing an environment without discrimination and employ personnel without regard to race, age, gender, or any other protected ground.

Our philosophy is to provide fair and equal employment and development opportunities for our employees based on skills and capability.

Terrapure Environmental provides applicants and employees with reasonable accommodation upon request, as may be required.

How to Apply

Please submit your application on-line under careers at http : / / www.terrapureenv.com

Thank you for your interest but only candidates selected for interview will be contacted.

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