Clinic Manager

Who We Are

Victoria Cool Aid Societyacknowledges the Lekwungen and W̱SÁNEĆ peoples of the Songheesand Esquimalt Nations, on whose traditional territories we build homes, lives,and communities. The Victoria Cool Aid Society (Cool Aid) provides affordablehousing, emergency shelters, primary health and dental care, nutritious meals,and wellness programs such as recreation, employment, and volunteeropportunities. With your support, the staff helps more than 12,000 peopleannually at 20 locations in Victoria, Saanich, and Langford. Cool Aid housesand supports more people who have been homeless in their community than anyother organization on Vancouver Island.

Job Summary

Reporting to the Director ofHealth and Support Services, The Manager of Community Health Services leadsday-to-day operations of both the Johnson Street and the Dr. Joe HaegertCommunity Health Centres. This senior role upholds the organization's valuesand integrates community health services with other Cool Aid programs.

This position is responsible forproviding support and direction to a team of health professionals, managingstaff culture, development, and performance with a $15 million annual budget.The Manager will champion client-centered services, fostering diversity andinclusion with a deep understanding of anti-colonial and anti-racist practices.

Responsibilities include but arenot limited to :

• Provide leadership both within the Health Centers and Cool Aid as well as the larger community with a focus on coordination and integration of services and care.
• Facilitate interdisciplinary cross practice standards and procedures where required and ensure resources and operational planning are in place to support a multidisciplinary team providing a spectrum of health care services.
• Work collaboratively with Directors and Managers to develop strategic initiatives to address key capacity challenges.
• Oversee the day-to-day financial activities of the Community Health Centers’ programs, and meet financial and operational needs.
• Meet contractual reporting and outcome requirements.
• Provide clear scope of responsibilities and direction to all direct reports.
• Establish performance standards, evaluate performance of direct reports and take corrective action up to and including termination.
• Foster strong and mutually beneficial relationships with senior leadership and staff.
• Develop and maintain collaborative relationships outside of the Society and support collaborations and partnerships that further community initiatives, while preserving the identity and visibility of Community Health Services.

Qualifications :

Requirements

Job Information