Assistant Manager, Ride Operations

Seasonal Assistant Manager Ride Operations
Seasonal; Contract (April - September 15th 2026)
Date Posted: February 10th 2026

Who we are

The PNE is an iconic institution in BC famous for bringing generations of people together to celebrate and build memories. This 116-year-old non-profit organization generates revenue through four activity streams: the 15-day annual summer Fair which averages 800000 guests each year Playland amusement park which welcomes 375000 guests annually including Fright Nights year-round events including concerts trade shows and film cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events guest experience and being the best we can be.

We are seeking a hard-working individual that has a passion for the Ride Attractions / Entertainment industry. Working with a team of assistant managers this role will oversee the Ride Operations team which includes a staffing compliment of approximately 300 seasonal staff. This role works under the direction of the Manager Guest Experience and Playland Operations.

Our ideal candidate is an individual that possesses a strong work ethic and is highly organized with the ability to multi-task in a fast paced and time sensitive environment. They also have a passion for managing employees and employing and maintaining safety standards.

Why join our Team

• Exhilarating and fun-loving culture
• Flexible work environment
• Staff discounts
• Opportunity to create lasting memories and relationships!

What will you do

In your role as Assistant Manager Ride Operationsyour primary accountabilities will be to:

• Collaborate with the Assistant Manager Ride Operations & Guest Experience and a team of seasonal Assistant Managers to complete departmental projects and operational initiatives.
• Support the training onboarding scheduling and performance management of Ride Operations employees.
• Ensure compliance with all safety requirements and standards including WorkSafeBC Technical Safety BC ASTM F770 Safe Ride Every Ride standards applicable legislation and company policies across Playland and Summer Fair.
• Assist with park setup preparation and readiness in advance of the Playland season and annual Summer Fair
• Oversee and monitor day-to-day ride operations while acting as Manager on Duty ensuring operator and guest safety.
• Address and resolve guest concerns while ensuring ride operations staff meet established standards for cleanliness grooming efficiency and customer service.
• Enforce departmental Safe Ride Every Ride standards related to safety efficiency guest experience and communication.
• Support the hiring pre-season and in-service training scheduling auditing and coaching of up to 300 seasonal staff and supervisors.
• Assist with employee engagement and performance management in collaboration with the Human Resources Department including investigations and disciplinary processes.
• Support the development of the Ride Operations leadership team including Supervisors Specialist Trainers and seasonal staff.
• Maintain accurate records and reporting through ride operations software including training and certification tracking checklist management deficiency reporting and task assignment.
• Monitor and maintain timely professional correspondence with department staff management and external stakeholders.
• Build and maintain effective working relationships with superiors subordinates and the public.
• Continuously review and update training manuals and safety checklists based on operational needs and regulatory changes.
• Manage documentation and regulatory requirements for third-party external ride operators (Fair).
• Maintain accurate ridership reports to track ride efficiency and throughput.
• Provide recommendations to improve operational efficiency within the Ride Operations department.
• Provide recommendations regarding maintenance and proper operation of ride-related equipment.
• Participate in departmental and operational meetings and contribute to special projects as required.
• Perform other related duties as assigned.

What else

• Must have a strong background of experience within the hospitality/tourism industry operations.
• Past experience in amusement park ride operations and knowledge of attraction rides safety and associated regulatory requirements are considered an asset.
• Applied knowledge of related legislation such as OH&S regulations WorksafeBC Technical Safety BC and ASTMF770 is an asset.
• 2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor supervising and providing direction to a large team.
• Excellent communication interpersonal supervisory and leadership skills.
• Ability to effectively communicate with staff and other department managers external contractors regulatory bodies etc.
• Strong analytical and organization skills are essential.
• Ability to work independently under pressure and manage various projects within tight deadlines with a safety-first mind-set.
• Experience with Microsoft Office is an asset
• Background working within a unionized environment is considered an asset.
• Ability to work extended hours (including late nights and/ or early mornings) evenings and most weekends required; this position is a full-time event based position and hours of work vary accordingly shifts during Playland average 8.5hrs/day with potential for longer days required throughout the season.
• Full availability for all 15 operational days of the annual summer fair working minimum of 10hrs/day during Fair is required.
• Physical ability to spend a large part of the work day outdoors climbing walking and standing
• Successful candidates must undergo a Criminal Record Check.

Who are you

• Proactive leader with a passion for employee engagement with guest-centric outlook.
• Passionate about creating safe memorable experiences.
• Passionate about coaching and mentoring new and young workers
• Skillful resolution driven communicator
• Collaborative and results-oriented team player.
• Committed to striving for excellence.

WhereandwhentoAPPLY

Applications canbesubmittedvia the PNE website at will be accepted until the role is filled.

Preference will be given to candidates who submit their resume/cover letter beforeSunday March 01.We look forward to hearing from you!

Additional Information

The PNEs compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidates competencies including but not limited to knowledge skills experience and internal pay structures. As a part of the PNEs total compensation package this position may be eligible for other benefits subject to program eligibility requirements.

The PNE is proud to be an equal opportunity employer committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race colour national or ethnic origin religion sex sexual orientation gender identity or expression disability or age. If yourequireany support or accommodations throughout any stage of the recruitment process please contact the People & Culture Department at.