Sales Manager

At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

The Sales Manager is the primary lead accountable for creating and driving sales strategies and performance to ensure the business meets or exceeds Standards.

Compensation : base pay + hitting 100% of target commission earnings = $190,000 per year

Location : Rolling Hills Memorial Park located in Richmond, California.

Qualifications

• High School Diploma or equivalent.
• College degree or some college preferred.
• Minimum of 1 to 2 years management experience; Funeral Home or Combo desired.
• Minimum of 3 years sales experience.
• Proven track record of success in inside sales production strongly preferred.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• Valid state‑issued driver’s license in good standing and an acceptable driving record.
• Basic overall computer proficiency.
• Demonstrated ability to build and inspire sales team.
• Ability to read and interpret company policies, procedures, contracts, insurance documents, and pricing structures or list.
• Ability to effectively work and develop sales leads and referrals from recognized sources and approved methods.
• Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; and ability to calculate surfaces.
• Effectively utilize all sales training and techniques to fulfill production requirements.
• Ability to train and energize staff.
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to rapidly assess the needs of client families and quickly adapt to changing circumstances.
• Ability to be proactive and willing to take initiative in all circumstances.
• Tactful and professional when dealing with complaints or dissatisfaction with service or merchandise.

Job Duties

#J-18808-Ljbffr