Senior Manager, Enterprise Applications

Job Description

Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare hospitality and lifestyle sectors. With locations in Nova Scotia New Brunswick and Ontario Shannex continues to build communities designed for connection wellbeing and longevity. Shannex-owned brands include Allbright Life Parkland Retirement Living & Lifestyle Residences Parkland at Home Faubourg du Mascaret and Shannex Enhanced Care. Shannex also delivers Transitional Health Services in partnership with Nova Scotia Health.

What Youll Be Doing

As the Senior Manager Enterprise Applications this role is responsible for the architecture performance and ongoing evolution of a portfolio of enterprise applications supporting Shannexs operations. Reporting within the Project Management and Software Solutions team this leader will work closely with internal stakeholders to ensure technology solutions are secure reliable and aligned with business needs.

Key Responsibilities Include

• Owning the architecture support maintenance deployment and enhancement of a portfolio of enterprise applications and technology solutions including platforms supporting digital customer and e-commerce experiences.
• Providing leadership for ongoing digital and customer-facing application initiatives ensuring solutions are scalable secure and aligned with evolving business needs.
• Acting as Subject Matter Expert for interconnected enterprise applications.
• Mentoring leading and supporting a team of System Analysts fostering strong performance and collaboration.
• Ensuring application availability performance and reliability including timely resolution of user support requests.
• Collaborating with business leaders and key stakeholders to plan prioritize and schedule application enhancements aligned with business technology and security strategies.
• Establishing and tracking measurements of success for application portfolios and team performance including adoption data quality compliance and security.
• Influencing and developing policies and procedures within the scope of the role to support operational excellence and continuous improvement.

About you

In addition to a strong commitment to collaboration accountability and continuous improvement the ideal candidate brings:

• A Bachelors degree in Finance Computer Science or a related field is preferred; however we will consider an equivalent combination of professional experience and education.
• Established project management skills with experience leading the configuration and implementation of large-scale enterprise solutions (such as ERP CRM or complex integrated business applications).
• Experience in a management or supervisory role leading a technical team through the full lifecycle of solution design deployment and support.
• Expertise in business process analysis requirements gathering solution design and development vendor management enterprise application support (ERP) and a strong business understanding.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations services and care.
• Working proficiency in French would be considered an asset.

Why Shannex

Shannex offers a people-first culture grounded in purpose innovation and long-term impact. Team members benefit from a comprehensive and competitive total rewards package including:

• Comprehensive health vision and dental benefits including an Employee and Family Assistance Program.
• Life travel and other insurance coverage.
• 24/7 virtual healthcare access at no cost.
• RRSP program with 5% employer matching.
• Vacation accrual beginning immediately and travel insurance.
• Free on-site parking.
• Access to the WorkPerks program with discounts across retail fitness travel entertainment and more.
• Ongoing learning through Shannexs Centre of Excellence.
• Opportunities to contribute to sector innovation and continuous improvement initiatives.
• Recognition and rewards programs focused on service excellence and safety.