UX Researcher 9763-2411Foilcon • Toronto, Ontario, Canada
No longer accepting applications
UX Researcher 9763-2411
Foilcon • Toronto, Ontario, Canada
30+ days ago
Job type
- Full-time
Job description
HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.
Description
Responsibilities:
- Utilizing qualitative and quantitative methods conduct research of user behaviours digital needs and motivations
- Design the research plan with clear objectives targeting users based on their needs and challenges
- Write usability discussion guides to moderate user research sessions and document responses
- Take a user-centered design approach and analyze survey data to document recommendations based on the goals of the project and the needs of the users
- Leads and conducts interviews and workshops to validate pre-Discovery hypothesis in order to assess clients business problems/opportunities (technology agnostic) to inform a subsequent internal technology scan conceptual architecture design Solution Options Analysis and Treasure Board business case development.
- Key UX Research and Design experience must include:
- Creation of personas to illustrate important user groups and highlight key characteristics and preferences.
- Creation of journey maps to illustrate important user groups pain points and opportunities throughout the service.
- Identification of key features to include in the development of a prototype.
- Deliverables include:
- User Research Report
- Personas
- User Journey Maps and
- other research artifacts as requested.
- Lead the synthesis of user research insights and artifacts.
General Skills:
- Relevant experience creating data-driven user research strategies
- Experience as a UX researcher or similar role designing for web and mobile applications
- Proficiency with research documentation tools
- Thorough understanding of the limitations and appropriate use of web development technologies
- Experience in designing online programs with emphasis in the emotional aspects of human experience
- Experience conceiving and conducting usability testing A/B testing surveys user observation and interviews
- Experience collaborating with designers and stakeholders to understand business requirements
- Experience transforming design research into insightful analysis
- Experience making strategic design and user-experience decisions related to core and new functions and features
- Experience gathering user feedback to configure existing interfaces
- A team player with a track record for meeting deadlines managing competing priorities and client relationship management experience
Desirable Skills:
- Knowledge of human-computer interaction
Skills
Experience and Skill Set Requirements
UX Research and Design skills - 50%
- 5 years experience in Digital UX Research and Design
- Demonstrated experience in conducting users research and user consultation
- Demonstrated and nbsp;experience and nbsp;in and nbsp;Ontario and nbsp;Design and nbsp;System and nbsp; performance measures (key performance indicators) for user research and conducts follow-up
- Leads and conducts interviews and workshops to validate pre-Discovery hypothesis in order to assess clients business problems/opportunities (technology agnostic) to inform a subsequent internal technology scan conceptual architecture design Solution Options Analysis and Treasure Board business case development.
- Key UX Research and Design experience must include:
- Creation of personas to illustrate important user groups and highlight key characteristics and preferences.
- Creation of journey maps to illustrate important user groups pain points and opportunities throughout the service.
- Identification of key features to include in the development of a prototype.
- Deliverables include: User Research Report Personas User Journey Maps and other research artifacts as requested.
Service Design and amp; Business Analysis skills - 20%
- 3 years experience in Digital Service Design
- Demonstrated experience in Evidence- and context-based design. Has experience in designing systems for use across multiple services and can identify the simplest of a variety of approaches.
- Demonstrated experience conducting iterative design proof-of-concepts / wireframes in Figma or other tools
- Demonstrated and nbsp;experience and nbsp;in and nbsp;AODA and nbsp;act and nbsp;2005 and nbsp;for and nbsp;WCAG and nbsp;elements and nbsp;implementation and nbsp; in managing user stories with Agile SCRUM Lean DevOps methodologies
- Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
Soft Skills - 15%
- Excellent analytical problem solving and decision-making skills
- Excellent communication skills both written and verbal
- Experience reporting progress on deliverables to team project leads and management including proactively raising risks/issues with migrations
- Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
Agile and Public Sector Experience - 15%
- Experience in managing user stories with Agile SCRUM Lean DevOps methodologies
- Demonstrated experience with agile sprint management bug tracking and testing life cycle management using Azure DevOps
- Thorough understanding of SDLC specifically QA processes in agile development environments
- Demonstrated experience with agile sprint management bug tracking and testing life cycle management using Azure DevOps
- Previous experience working in Government or Public Sector organizations
- Demonstrated and nbsp;experience and nbsp;in and nbsp;Ontario and nbsp;Design and nbsp;System and nbsp; Haves:
- 5 years experience in Digital UX Research and Design
- Demonstrated experience in conducting users research and user consultation
Key Skills
Intelligence Community Experience,Python,Spss,Microsoft Word,R,Regression Analysis,Windows,Stata,Microsoft Powerpoint,Research Experience,Data Modeling,Writing Skills
Employment Type : Full Time
Experience: years
Vacancy: 1
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UX Researcher 97632411 • Toronto, Ontario, Canada
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