Title : Lead Technician
Reports to : Service Manager
APPLY HERE : https : / / shorturl.at / t7FBR
Job Purpose : Lead a team to install, repair and service Napoleon products at residential or commercial properties.
Key Responsibilities and Accountabilities :
- Install, repair and service manufactured products using hand and power tools
- Read and interpret blueprint, drawings, layouts, and other specifications
- Measure and lay out reference points for installation
- Measure, cut, and connect piping using welding and brazing equipment
- Startup system, test for leaks using industry testing devices
- Repair and replace parts and components for fireplace, air conditioner, ventilation or heat pump systems
- Responsible for all Company property including but not limited to; truck (including maintenance and appearance), product / units and inventory. Complete daily walk arounds.
- Maintain appropriate inventory on truck
- Guidance and mentorship of technician / installers. Instruct, support and motivate the team members under his / her direction in an effective and professional manner. Provide necessary training tools and feedback.
- Organization of work on-site
- Provide best customer service representing Napoleon
Education and Experience :
Must have High School Diploma, or GED3 - 5 years' experience in HVAC installer or service role2 years' experience in lead position considered an assetValid G2 gas certification and ODP (Ozone Depletion Prevention) requiredValid Refrigeration 313D certification is considered an assetWETT training / certificate is considered an assetProof of Fall Arrest Training or Working at Heights certification is requiredSheet Metal experience is considered an assetValid G class drivers license, with clean abstractProven ability to lead, coach, facilitate and problem solve all in a team environmentStrong working knowledge and compliance with employment legislation including ESA, OHSA, Human RightsJ-18808-Ljbffr