Assume responsibility for the effective performance of Sales and Marketing functions.
- Service Customers through in-person and virtual calls in accordance with set KPIs in order to drive growth within assigned Territory
- Develop a strategy and Sales approach to align Caldic capabilities with Customers within the Industry
- Be responsible for setting and executing stretch budget targets that are aligned with the Organizations objectives
- Prospect for new accounts and seek opportunities to increase existing business.
- Prioritize product placement to ensure high volume and profitable positioning
- Set up and manage product contracts with customers
- Attend Agency Training, when required and available
- Meet established quotas and sales goals
- Ensure that sales accounts are serviced in accordance with Company standards and policies
- Forecast long range account sales (sales, volume, margin) and product needs, and communicate related information regularly to management
- Work with procurement to calculate product costs and set pricing for products
- Provide technical support to customers using the various tools and resources provided
Assume responsibility for establishing and maintaining good business relations with customers and external trade contacts
Ensure that customers are satisfied with Company products and servicesObtain customer feedback and continually work to improve products and servicesComplete and resolve customer requests, complaints, and inquiriesPromote products and services at trade shows and organize display materialAssume responsibility for maintaining effective working relations, communication, and coordination with Company personnel and with management
Set sales goals in accordance with Company objectives. Track progress towards set goalsProvide assistance to support personnel as neededKeep management informed of area activities, changes in competitive conditions, and significant issuesComplete required reports and records accurately and promptlyAttend meetings as required