Rama,Ontario Food and BeverageFull-Time (Regular)
- Exciting, supportive and fun work environment
- Variety of shifts
- Opportunity for growth and development
- Accumulation of paid time off
- Excellent extended health and dental plan options
- Employee-driven recognition program
The Position
This role will work within an assigned outlet with opportunity to cross over to other outlets. You will assist in providing support with work flow, administration and developing employees. A key role in engaging and motivating a team to deliver a high customer experience and product knowledge to our guests.
This role will ensure continuity of operations during the Manager’s absence, as required.
Key Responsibilities
Support management of staffing levels to maximize productivity and business performance to be fully conversant in all training modules for each outletSupport the TA team in staffing and recruitment initiativesAssist with the supervision of all staff and performance management process through ongoing coaching, feedback and development to motivate, engage and drive a high performing teamWork with the team to promote and model the highest level of customer service to deliver maximum customer satisfactionBe attentive and responsive to customer related issues or concernsUnderstand and utilize performance metrics to assess and drive financial success under the guidance of the Food and Beverage management teamAssist with the creation and management of scheduling and shift in accordance with operational requirementsMaintain and promote departmental quality standards.Be fully conversant in all training modules for their outletCreate a positive and engaging work environment people want to be a part ofPerform other duties as assignedWhat You Bring
Minimum 2 years supervisory experience in a full-service restaurant and / or bar operationsRelevant post-secondary education in Hospitality Management or another related field preferredSmart Serve and Food Handlers certificationWHMIS (Training provided)Some knowledge of restaurant operations and hospitality in generalExperience with managing multiple outlets is an assetAdaptable and proactive, with a strong sense of ownership and responsibility.An understanding of regulatory compliances in Employment Standards, Occupational Health and Safety, and Liquor License Act.Must be able to walk and stand for long periods of timeAbility to work in hot, cold and humid environments (indoor / outdoor) as requiredAbility to lift and carry up to 50 poundsWho We Are
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.
Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.
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