Rental Equipment Coordinator Team Lead

Company Overview

We’re Adventure365, a vibrant, locally owned and operated, specialty ski, bike, and run shop. At Adventure365, we pride ourselves on offering the absolute best customer service both internally and externally. We don’t just sell products; we sell the complete solution, we sell Adventure. While we are incredibly passionate about making everyday an adventure, we are even more passionate about our people. We don’t just offer jobs; we offer exciting, challenging, and rewarding careers.

Are you passionate about outdoor activities such as Nordic skiing, mountain biking, fat biking, running, and hiking? Do you have a knack for providing exceptional customer service and leading a small team? Adventure 365 is seeking a dedicated Rental Equipment Coordinator Team Lead to join our Kivi Park location and help ensure our guests have an unforgettable experience.

You Get To:

• Lead a Small Team: Supervise and support a team of rental equipment coordinators, providing guidance, training, and motivation to ensure high performance.
• Customer Experience: Ensure all park guests receive outstanding service. Assist them in selecting and renting equipment and provide knowledgeable advice regarding activities.
• Equipment Management: Oversee the rental process, including inventory management, maintenance, and cleanliness of all equipment. Ensure all gear is safe and suitable for guest use.
• Event Hosting: Plan and host events to promote outdoor activities and engage the community. Collaborate with the team to execute successful events, including special promotions or workshops.
• Community Engagement: Foster relationships with local outdoor enthusiasts, clubs, and organizations to promote Adventure 365’s offerings and enhance guest experiences.

You Have:

• Passion for Outdoor Activities: Strong enthusiasm for Nordic skiing, mountain biking, fat biking, running, and hiking.
• Leadership Skills: Proven experience in leading teams in a customer service-driven environment.
• Excellent Communication: Strong verbal and written communication skills. Ability to interact effectively with guests and team members.
• Availability: Flexibility to work weekdays and weekends, including holidays, to meet the demands of the business and guest activities.
• Problem Solving Skills: Ability to think on your feet and resolve issues promptly and effectively.

Compensation:

• Wage Range: $18.00 to $25.00 per hour
• Work Week: Consists of 32-40 hours per week
• Benefits: Comprehensive benefits package available, including health care coverage, paid time off, and discounts on equipment rentals and events.

How to Apply:

If you're ready to take your passion for the outdoors and your leadership skills to the next level, we want to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience and love for outdoor activities here.

Join us in inspiring others to embrace nature and adventure!