Recovery Coordinator

Unlock your potential. Live your ambitions.

CWB National Leasing, a division of National Bank, is Canada’s largest and most trusted name in equipment leasing and financing. We empower businesses across agriculture, construction, healthcare, transportation, and more by providing fast, flexible, and hassle-free leasing solutions that fuel growth and break down financial barriers.

As a Recovery Coordinator on the One Equipment team at National Bank, you’ll be a key player in supporting our clients through challenging times. With a customer-first mindset and a talent for negotiation, you’ll help find fair, effective solutions that benefit both our clients and our business. Your expertise in collections and problem-solving will directly impact our success and strengthen our client relationships throughout the lifecycle of their agreements.

Join a high-performing, collaborative team that’s passionate about helping Canadian businesses thrive. Reporting to the Manager, Contract Administration, you’ll be part of a close-knit group of four within a broader team of 35. You’ll work on meaningful projects, build strong client relationships, and grow your career in a dynamic, customer-focused environment. If you’re ready to make a real impact, we’d love to hear from you.

Customer-focused. Adaptable. Thoughtful. Reliable.

• Minimum 2 years of experience in Administration or Client Services within Banking, Financial Services, Credit, or Collections.
• Strong ability to document and manage payment arrangements with accuracy and clarity.
• Exceptional attention to detail and a track record of maintaining precise documentation.
• Ability to handle confidential information and thrive in a fast-paced, evolving environment.
• Proficiency in MS Office and a quick learner of new systems and applications.
• Knowledge of compliance laws related to collections is a strong asset.