Pharmacy Assistant

Location :

100 East Beaver Creek Road, Richmond Hill, Ontario, L4B 1J6

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk‑in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Reporting directly to the Inventory Team Lead, the Inventory Pharmacy Assistant is responsible for inventory management and supports procurement for Central Pharmacy Services located in Richmond Hill. The Inventory Pharmacy Assistant is responsible for carrying out daily inventory tasks related to inventory management, including, but not limited to placing orders, maintaining MSLs, receiving orders, investigating discrepancies. They will be responsible for monitoring and maintaining MMS by performing tasks like holding tanks, updating UPCs, utilizing suggested orders and reviewing DIN equivalent reports.

What You will Do

• Unpack and receive pharmacy totes inside the pharmacy in a secure environment.
• Put away received pharmacy inventory in the appropriate location in accordance with the established workflow.
• Ensure stock rotation is completed, the expired product is removed from the shelf, and it is returned in accordance with standard operating procedures. Update equivalent reports.
• Perform cycle counts in accordance with Standard Operating Procedures.
• Carry out daily inventory tasks, including placing orders, receiving orders, investigating discrepancies, and maintaining the MMS system related to the stocks management and control.
• Order and maintain non‑prescription merchandise in the dispensary, including stock rotation and the management of expired product.
• Reviews operations initiatives to determine inventory needs, taking into account current on hand inventory and the required lead times to ensure Central Pharmacy Services can execute on initiatives.
• Actively seeks out opportunities for improvement within the scope of Inventory Management to meet performance, Quality and Financial targets.
• Partners with operational site and other teams to ensure effective resolution of all inventory related issues.
• Maintain proper storage of medications within the pharmacy according to 5S principles.
• Manage wastage control, expiry control and returns in accordance with established disposal protocol (e.g. Stericycle One Box or return to the vendor).
• Prioritize recalls and immediately isolate product; quarantine until details of the recall are provided, supporting the Quality and Compliance Team.
• Management of preferred generic produce DSP changes, reviewing DIN, and UPC changes. Identify drug appearance changes effectively and accurately.
• Maintain Overstock to ensure the uninterrupted supply of all products, perform cycle count, track, and communicate low stock and out of stock situations according to pharmacy procedures.
• Review flip daily for inventory related communication, including but not limited to Product Shortages and Availability Report, New Generics and Dedicated Supplier Products, and Product Appearance Changes.
• Identify drug appearance changes effectively and accurately.
• Commitment to promoting a workplace of inclusiveness and belonging.

What you bring

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate‑Owners, you will get experience unique to the retail industry while working for an award‑winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co‑workers, customers and community.

How You’ll Succeed

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open‑minded, responsive to change and up to the challenges provided in a fast‑paced retail environment, apply today.

Employment Type : Full time

Type of Role : Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note : If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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