Operations Supervisor

Operations Supervisor
Location: Cornwall
Reports to: Operations Manager
Job Status: Full Time -Permanent
Shifts Available: Monday to Friday 8:00am-4:30pm

We envision a future where TEN is synonymous with Reliability, Sustainability, and Excellence in the transportation industry.

Transportation Equipment Network (TEN) is proud to be the North American leader in transportation equipment and solutions. We're full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics. Equipped with decades of knowledge and experience, incredible customer track records, and a sharp perspective on the future of the industry, TEN offers full-service trailer solutions that keep businesses moving forward.

Take your career to new heights and join TEN. Our trailer leasing, rental, maintenance, and repair services, keep transportation and logistics moving smoothly.

We believe in investing in our employees. That's why we offer a range of attractive and distinctive benefits to reward your exceptional skills and dedication:

Benefits and Pay Details

Competitive salary starting from $65,000 to $67,000 with an extensive benefit package
Paid Vacation and Personal Days Annually
Up to $500 Healthcare Spending Account
Awards' Program and Employee Referral Program
Company Team Events

As an Operations Supervisor, you'd oversee daily operations and ensure optimal performance across teams. The ideal candidate will have strong leadership skills, a keen eye for process improvement, and the ability to manage multiple priorities in a fast-paced environment.

Specific responsibilities include:

Provides ongoing administrative support to the Service Manager, such as time and attendance, beans for the shop, charge chargebacks for the shop.
Assist customers via phone and email with requests regarding invoicing. Prepare credits when required.
Complete work order reversals and rebills.
Revise all new operations leases, capital leases before getting them signed, and update leases in the system to bill properly.
Coordinate daily yard checks and trailer check-ins, and visual inspection of trailer units.
Oversee the opening and closing of rentals and leases.

Qualifications:

Minimum 3 years of administrative experience in a supervisory role
Completion of post-secondary education
Intermediate - Advanced computer skills (Word, Excel, Outlook,)
Strong customer service skills; ability to deal with strong personalities.
Excellent organizational skills; ability to multitask.

TEN Canada Ltd. supports diversity, and we are proud to be an equal opportunity employer. We are committed to creating an accessible and inclusive environment for all employees and applicants. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

As part of our recruitment process, we incorporate artificial intelligence (AI) tools to support the screening and assessment of candidates. These tools are used to enhance the overall candidate experience.

This posting is for an open position within our organization. If you are interested and meet the qualifications, please submit your application. We thank you for your application and interest; however, only those selected for further consideration will be contacted.