Admin Support Assistant - Library Assistant New

Job Summary and Essential Functions

This position typically performs basic administrative tasks; and deals courteously and effectively with fellow employees and citizens.

ESSENTIAL JOB FUNCTIONS :

• Provides administrative support for the department which requires an understanding of complex processes, data, and / or operations of the department.
• Performs administrative duties including basic typing, scanning, creating files, filing, answering telephones, taking messages, copying, computer operation, data entry, and review.
• Assists the public by providing customer service, including helping customers to obtain a library card.
• Provide reference services to library customers (walk-in, telephone, email) utilizing the Internet, online databases, and a variety of print and non-print resources.
• Provide quality customer service, conducting readers’ advisory, and assisting customers in using computers and various types of print and electronic library resources.
• Assist with children’s / youth / adult programs and community outreach.
• Creates and sets up bulletin boards and other displays.
• Make suggestions of materials for areas of the collection.
• Maintain knowledge of the circulation system by working at service desks as scheduled.
• Creates and / or maintains associated documents and databases, arranges / coordinates meetings, and special events.
• Updates supervisor of critical issues / events.
• Provides detailed responses to requests for information; reviews and updates administrative procedures.
• Prepares and files required metrics and regulatory reports.
• Assists the public by providing customer service.
• Assists employees with clerical needs.
• Takes precise messages and ensures prompt delivery to appropriate staff.
• Orders, issues and maintains office materials / supplies for the department.
• Handles and delivers mail / shipment.
• Performs data entry and review.
• Assists with opening and closing procedures of the department.
• May attend and record minutes for various meetings.
• Performs other duties as assigned.

Minimum Requirements to Perform Work

• High School diploma or equivalent;
• Two (2) years of related administrative experience.

Special Requirements :

• Data Entry / Basic Skills score of 71 is required for this position;
• Word score of 45 and Excel score of 40 required for this position;
• Departmental testing may be administered during interview;
• A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.

Knowledge, Skills and Abilities :

• Knowledge of personal computers, including Word and Excel.
• Skill in clerical tasks including filing, customer service, math, data entry and correct grammar usage.
• Skill in the use of general office equipment.
• Ability to accept payments.
• Ability to manage inventory and property.

Physical Demands

This position requires the employee to sit and use hands to handle, feel, finger, grasp or operate objects, tools or controls;

reach with hands and arms; use mental acuity and repetitive motion; and walk, talk and hear. The employee must occasionally lift and / or move up to twenty-five (25) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.