Program Coordinator

The Program Coordinator plays a central coordination role across Gateway Holistic Care Group’s programs, supporting administrative operations, family engagement, program flow, outreach, and compliance activities. This position focuses on coordination, documentation, communication, and systems support to ensure programs operate smoothly and services remain compliant with funding and accreditation standards.

The Program Coordinator serves as a key liaison between families, internal teams, community partners, and funding bodies, helping maintain structured programming, accurate documentation, and positive service experiences.

Key Responsibilities

Administrative & Office Coordination

• Manage incoming calls, emails, and general program inquiries
• Prepare and organize program documents, reports, checklists, presentations, and forms
• Maintain accurate client and family records in CRM and digital systems
• Upload and track documentation required for audits, accreditation, and compliance
• Assist with administrative processing of incident reports and case notes
• Support CARF accreditation preparation (records, signatures, acknowledgements, training logs)
• Track compliance deadlines and follow up with relevant departments
• Coordinate meetings, schedules, and internal communications
• Monitor office supplies and support ordering as needed

Program Coordination (Adult, Child & Youth, Respite, Supported Living)

Family & Stakeholder Liaison (Non-Intake)

Outreach & Community Development

Systems, Technology & Communications

Required

Qualifications & Experience

Preferred

Key Competencies

Requirements

Benefits

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