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Quality Assurance, Monitoring & Testing Analyst 2 (Hybrid)
Quality Assurance, Monitoring & Testing Analyst 2 (Hybrid)09299 Citi Cards Canada Inc. • Mississauga Ontario Canada
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Quality Assurance, Monitoring & Testing Analyst 2 (Hybrid)

Quality Assurance, Monitoring & Testing Analyst 2 (Hybrid)

09299 Citi Cards Canada Inc. • Mississauga Ontario Canada
30+ days ago
Job type
  • Full-time
Job description

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Responsibilities:

  • Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Assist in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Participate in strategic initiatives for control performance enhancement, etc.
  • Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
  • Help to identify any monitoring breaks and suggest enhancements
  • Assisting in the creation and maintenance of reports for control tracking and analysis
  • Help to identify risks across the business and organize cross functional solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

  • Minimum of 0-2 years of relevant experience.
  • Self-motivated and detail oriented.
  • Good understanding of how the team interacts with others in accomplishing the objectives of the area.
  • Good knowledge in the development and execution for controls.
  • Experience in control related functions in the financial industry.
  • Experience in executing sustainable solutions.
  • Understanding of compliance laws, rules, regulations, and best practices.
  • Understanding of Citi’s Policies, Standards, and Procedures.
  • Good analytical skills to evaluate complex risk and control activities and processes.
  • Good verbal and written communication skills
  • Ability to manage multiple tasks and priorities.
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree or equivalent experience

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$59, - $82,

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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Quality Assurance, Monitoring & Testing Analyst 2 (Hybrid) • Mississauga Ontario Canada

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