Inside Sales Representative

About the role:

We are looking for a detail-oriented, hands-on, results-driven Inside Sales Representative for our team with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment with responsibilities that includes selling TD Synnex products and/or services via telephone, by generating prospective customers through cold calling. You will qualify and follow up on sales leads, as well as walk new customers through reseller application process.

What you'll do:

• Service, grow, and develop a group of accounts
• Achieve all measurable daily performance standards (calls, orders, sell time, quota)
• Minimum achievement with assigned revenue, gross profit dollar and gross profit percentage quota to goal
• Provide pricing and product availability to customers as required
• Position products and service programs suited to customer’s business needs
• Maintain current customer profiles and information as requested
• Returns Authorizations - process request to customer service when applicable
• Outbound calls, prospect/qualify customers
• Handle incoming calls for the call centre
• Provide ETA and shipping information as requested
• Process orders correctly, accurately and back-order account maintenance/combination
• Provide help in developing accounts with outside associate or Business Development Rep
• Provide excellent follow-up and customer service towards all customer requests
• Attend all scheduled TD Synnex training initiatives, reseller/Industry events, TD Synnex events

What we're looking for:

• High School Diploma required; university or post- secondary school an asset coupled with six (6) months inside sales experience or two years industry related experience

• Bilingual in French an asset

• Strong desire to learn and ready to show initiative
• Innovative and self-motivated
• Excellent communication skills (both written and verbal), organizational skills, attention to detail
• PC literate – MS Word and Excel
• Good interdepartmental relationships
• Extended hours / attendance at conferences on weekends required occasionally
• Core Competencies for this role include communication skills, detail oriented, interpersonal skills and sales acumen

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What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.