About the role:
We are looking for a detail-oriented, hands-on, results-driven Inside Sales Representative for our team with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment with responsibilities that includes selling TD Synnex products and/or services via telephone, by generating prospective customers through cold calling. You will qualify and follow up on sales leads, as well as walk new customers through reseller application process.
What you'll do:
• Service, grow, and develop a group of accounts
• Achieve all measurable daily performance standards (calls, orders, sell time, quota)
• Minimum achievement with assigned revenue, gross profit dollar and gross profit percentage quota to goal
• Provide pricing and product availability to customers as required
• Position products and service programs suited to customer’s business needs
• Maintain current customer profiles and information as requested
• Returns Authorizations - process request to customer service when applicable
• Outbound calls, prospect/qualify customers
• Handle incoming calls for the call centre
• Provide ETA and shipping information as requested
• Process orders correctly, accurately and back-order account maintenance/combination
• Provide help in developing accounts with outside associate or Business Development Rep
• Provide excellent follow-up and customer service towards all customer requests
• Attend all scheduled TD Synnex training initiatives, reseller/Industry events, TD Synnex events
What we're looking for:
• High School Diploma required; university or post- secondary school an asset coupled with six (6) months inside sales experience or two years industry related experience
• Bilingual in French an asset
• Strong desire to learn and ready to show initiative
• Innovative and self-motivated
• Excellent communication skills (both written and verbal), organizational skills, attention to detail
• PC literate – MS Word and Excel
• Good interdepartmental relationships
• Extended hours / attendance at conferences on weekends required occasionally
• Core Competencies for this role include communication skills, detail oriented, interpersonal skills and sales acumen
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What’s In It For You?
Inside Sales Representative • Mississauga, ON, CAN
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