Field Engineer – CaptiveAire Systems
Position Summary
The Field Engineer will serve as engineering support for our sales team assisting with construction management and after‑sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in _____________. The position will include both field and office work.
Typical Tasks
- Estimated 50% to 75% of time spent in the field on job sites.
- Supporting installations and equipment start‑ups to ensure high quality outcomes and adherence to engineering principles.
- Handling complex troubleshooting issues.
- Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service.
Primary Job Responsibilities
Combination of field work and remote troubleshooting using building management system (travel required).Product support – troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions.Maintain expert level knowledge of all CaptiveAire products.Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs.On site for construction trade coordination meetings and startups to ensure a good outcome.Review and analyze data gathered from installed equipment to make product improvements, utilizing our CASLink remote monitoring system.Use mechanical building design knowledge to review applications for customers and suggest improvements in operation.Perform 3rd party training for outside contractors on CaptiveAire products.Provide reports to Regional Manager as well as other teams on customer feedback / challenges, quality, product improvements / issues.Required Skills
0-5 yrs experience.4 year technical degree in mechanical, electrical, construction or science‑oriented curriculum preferred.Hands‑on, technical internship / co‑op experience is preferred.Must enjoy hands‑on product exposure.HVAC and / or electrical experience strongly preferred.Multi‑tasking, problem solving and strong communication skills a must.MUST BE A “GO GETTER”!MUST Speak French.Salary
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
EEO Statement
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
Location : Montreal, Quebec, Canada
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