hotel manager

Education

• Secondary (high) school graduation certificate

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Address customers' complaints or concerns
• Establish work schedules
• Organize and maintain inventory
• Train staff
• Participate in marketing plans and implementation
• Ensure health and safety regulations are followed
• Cost products and services
• Balance cash and complete balance sheets, cash reports and related forms
• Provide customer service
• Determine type of services to be offered and implement operational procedures
• Set staff work schedules
• Plan and organize daily operations
• Monitor staff performance
• Monitor revenues to determine labour cost
• Modify food preparation methods and menu prices according to the restaurant budget
• Evaluate daily operations
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Analyze budget to boost and maintain the restaurant's profits

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week