quality control engineer

Quality Engineer – Irving Pulp and Paper

Posted January 29, 2026

The Quality Engineer provides leadership and accountability for product and process quality within the Kraft Pulp Mill. This position plays a key role in supporting safe, reliable, and efficient operations by driving strong quality systems, disciplined execution, and continuous improvement.

Responsibilities

• Act as a quality leader within the mill, demonstrating ownership for quality performance and outcomes.
• Monitor, analyze, and communicate quality KPIs, daily quality performance, and off‑quality trends to support timely decision‑making.
• Proactively identify quality deviations, lead investigations, and drive corrective and preventive actions to closure.
• Ensure alignment of quality KPIs with operating priorities in collaboration with Superintendents and Production Engineers.
• Support and strengthen the ISO 9001:2015 Quality Management System in partnership with the ISO Coordinator.
• Monitor key QMS processes, including final inspection and test system, to ensure customer requirements are understood and met.
• Participate in internal audits and support preparation for external audits, ensuring compliance to QMSE.
• Ensure procedures, records, and quality documentation remain current, accurate, and practical for operations.
• Manage the customer complaint system, root‑cause analysis, and CAPA processes, ensuring issues are thoroughly investigated, resolved, and communicated.
• Provide technical quality support to customers, including reporting, follow‑up, and site visits when required.
• Ensure effective communication of quality and customer insights through leadership of weekly quality meetings.
• Collaborate with Logistics and Operations to support production scheduling and customer commitments.
• Lead and participate in formal problem‑solving using structured methodologies (5‑Why, Fishbone, FMEA, DMAIC).
• Use statistical analysis to identify variability, trends, and opportunities to improve process stability and product quality.
• Develop and improve SOPs, standard methods, and training materials to support consistent execution.
• Ensure quality laboratory systems are effective, including test method validation, calibration systems, and online quality measurement verification.
• Support or supervise laboratory operations as required, ensuring accuracy, consistency, and compliance.
• Prepare clear quality dashboards, summaries, and technical reports to support leadership review and decision‑making.
• Promote strong quality values, accountability, and continuous learning across the mill.
• Contribute positively to a respectful, inclusive, and performance‑driven work environment.

Qualifications

• Bachelor's degree in engineering (Chemical or Pulp & Paper preferred) or a related technical discipline.
• 2‑5 years of experience in manufacturing or process‑based industrial operations; pulp and paper experience is an asset.
• Experience working within an ISO 9001:2015 or similar Quality Management System strongly preferred.
• Strong foundation in quality engineering principles and disciplined problem solving.
• Ability to use data and statistical tools (e.g., Excel, Power BI, Minitab) to guide decisions.
• Strong interpersonal and communication skills with the ability to influence without authority.
• Demonstrated initiative, organization, and the ability to prioritize and execute in a dynamic mill environment.

Location & Compensation

• Saint John, NB – On site
• Salary: $23.00 to $65.00 hour hourly
• Employment: Permanent, full time
• Starts as soon as possible