At the Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily.
Location : Motorway Blvd, Mississauga ON (Kia)
Compensation : Up to $, per year
What You Will Be Doing :
- Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
- Maintain accurate records by recording problems and corrective actions planned
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications
- Other duties as assigned
What You Bring to the Table :
Excellent customer service skillsMinimum - years in a customer service roleAuto experience considered an assetValid G Drivers LicenseAble to work flexible hours within our business hours including SaturdaysSo why work for us?
The Group of Companies is privately owned and % CanadianState-of-the-art facilities including a "google like" call centre and an , sq ft. centralized service "Hub"A high energy, fast paced and fun work environment with various initiatives and rewardsIndividual and team-oriented coaching, mentoring, and trainingOpportunities for career path planning, growth, and advancement from withinHealth & wellness benefit enrolment opportunitiesEmployee referral bonus opportunitiesEmployee pricing on parts, service and at the Blackshop Restaurant and Wine BarA corporate swag e-site for employees exclusivelyPerkopolis enrollmentOn-site ParkingThe Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, Auto Financing, CampMart and Grand River Boats.
If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the Group of Companies are endless!
Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, or
We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.