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Servicenow Business Process Consultant

Servicenow Business Process Consultant

AlldusMontréal, Canada, CA
11 days ago
Job description

I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.

  • Fully Remote
  • Work with ServiceNow Technical Architects / Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)- Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents- Asking probing questions to understand and clarify requirements- Feasibility analysis of customer requirements- Confirm whether the requirements will result into Configurations or Customizations- Suggesting on Best Practices related to Configurations or Customizations- Suggesting best suited / alternate ways for achieving required functionality- Prepare detailed documentation on functional specifications and review / finalize same after review- Validate / Test the functionalities during / or after completion of development- Maintain an interface with business users and other key stakeholders and keep them synchronized with progression- Lead system validation and UAT efforts with client- Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer
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Servicenow Consultant • Montréal, Canada, CA