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Customer Experience Coordinator

Customer Experience Coordinator

L'OCASherwood park, Alberta, Canada
30+ days ago
Salary
CAD16.5 hourly
Job description

Job Description

Join Our Team as a Customer Experience Coordinator at L'OCA!

Are you ready to be the hero of customer inquiries? L'OCA is seeking a dynamic individual to take charge of all things customer-related, both online and in-person. As our Customer Experience Coordinator, you'll play a crucial role in ensuring every L'OCA customer feels valued and heard.

Your Mission :

  • Respond to online inquiries promptly and professionally. Website forms, private messages, emails – you'll handle them all with finesse!

Work with our social media team to handle customer interaction - posts, stories, for all L'OCA brands including PYRO and ORO

  • Become the go-to expert on our loyalty program, guiding customers through the perks and answering all their questions.
  • Dive into the world of events and bookings, helping bring our classroom programs to life.

    • Who We're Looking For :

  • You're a recent marketing grad eager to dive into the world of customer experience.
  • Flexibility is your middle name – evenings and weekends are no problem for you!
  • You've got excellent communication skills and a passion for providing exceptional customer service.
  • While retail experience is a bonus, your enthusiasm and willingness to learn are what truly set you apart.

    • Perks of the Job :

  • A chance to be part of something truly special and make a real impact on our customers' lives.
  • Work alongside a passionate team who values your contributions and supports your growth.
  • Dive into the exciting world of marketing, promotions, and events, and watch your skills grow.

    • If you're ready to join the L'OCA family and embark on an adventure in customer experience, we want to hear from you!