customer service assistant

Work setting

• Business
• Internet / Web services company
• Software company

Tasks

• Act as spokesperson for an organization
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive and log complaints
• Receive payments
• Maintain and manage digital database
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

Screening questions

• Are you authorized to work in Canada?
• Are you currently a student?
• Do you live near the job location?

Employment terms options

• Flexible hours

Financial benefits

• Bonus
• Commission
• Work Term : Permanent
• Work Language : English
• Hours : 20 to 30 hours per week