Academic Program Coordinator

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized / visible minorities, Indigenous / Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Applicant Guidance & Information

At Queen's, we are committed to helping people achieve their best. Whether you are beginning your career at Queen's or seeking your next opportunity, we are here to support you. Visit our Applicant Resources for guidance on applying, showcasing your skills and experience, and preparing for interviews.

Disclaimer : As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act, to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

Job Summary

A Brief Overview

Reporting to the Manager, Student Services, the Academic Program Coordinator is responsible for carrying out complex administrative tasks associated with data administration in support of the Faculty of Education programs. This includes timetabling, enrolment, application and registration processes, tracking student progress, reporting, documentation, and process mapping. This role is the primary point of contact for academic and ad hoc room bookings in Duncan McArthur Hall, as well as for reporting requirements with the Ontario College of Teachers. The Academic Program Coordinator will assist in creating and maintaining digital forms and lead document administration for the admissions process. This position will also provide administrative support with office processes. The incumbent supports the data and reporting needs of Student Services staff throughout the business cycle. This position requires a high level of attention to detail to perform quality assurance review, ensuring accuracy and integrity of data.

This position builds database queries to generate relevant information, and interpret and communicate results. This position produces data for information requests. This position audits database to ensure to data accuracy and quality. This position also drafts various electronic forms, mail templates, and report templates.

Job Description

What you will do

• Builds database queries to generate relevant information, and interpret and communicate results.
• Produces data for both ad hoc and routine information requests such as annual reports and monthly reports.
• Updates and maintains databases, and analyzes and prepares reports
• Audits database to ensure to data accuracy and quality.
• Acts as a resource to others on data collection methods and database management.
• Coordinates student enrollment, evaluates student transcripts, and ensure registrations are processed to meet deadlines.
• Coordinates and oversees data administration processes during the application, admission, scheduling, registration, and graduation cycles.
• Provides administrative support including scheduling, room bookings, course changes, and degree lists.
• Coordinates timetabling of courses.
• Develops, administers and compiles evaluations and / or surveys including distribution and collection.
• Coordinates all building room bookings, by internal and external participants.
• Develops queries and reports from administrative databases and PeopleSoft.
• Operates data capture technology to import digitized documents (e.g., transcripts, notes) into document management systems.
• Proposes and facilitates improvements to processes, including automation of manual processes.
• Provides assistance, where necessary, to Student Services staff, during peak periods.
• Coordinates collection of accreditation reports and sends to accreditation body.
• Other duties as required in support of the department and / or unit.

Required Education

Required Experience

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities.