Company Overview Pearl West
Pearl West is a leading eCommerce investment and operating group specializing in acquiring optimizing and scaling premium brands. As part of our growing TikTok Shop operations we are seeking a detail-oriented and tech-savvy individual to manage all backend administrative tasks critical to maintaining high-performing TikTok Shops.
At Pearl West We believe in building a team that takes full responsibility for outcomes moves with urgency and strives to outperform at every level. Our culture encourages initiative accountability and a commitment to high standardsempowering individuals to own their work embrace challenges and continuously elevate performance in a fast-moving competitive landscape. The ideal candidate will help us execute analyze and refine backend systems across multiple brands while supporting shop performance and campaign success.
Role Overview
We are looking for a TikTok Shop Admin Manager to take ownership of day-to-day backend operations for multiple TikTok Shops. This role involves managing product listings enrolling SKUs into campaigns analyzing account performance product pricing ensuring compliance and driving operational efficiency.
The ideal candidate is highly organized proactive and data-drivencomfortable juggling multiple platforms deadlines and updates in a fast-paced eCommerce environment. Experience with TikTok Shop tools and seller dashboards is a strong plus.
This is a full-time in-office / hybrid position with direct involvement in marketing design testing reporting and compliance management.
Key Responsibilities
Create edit and optimize product listings to ensure accuracy compliance discoverability and alignment with brand standards.
Monitor and adjust product pricing based on cost of goods platform fees and marketing performance. Track SKU-level profitability to ensure margin targets are met and flag underperforming listings for review.
Submit eligible SKUs into promotional campaigns track enrollment windows monitor discount structures and evaluate campaign performance impact.
Proactively track shop warnings product takedowns and policy violations. Resolve issues swiftly to maintain optimal account health and minimize disruption.
Review key analytics including sales velocity traffic conversion rate and top-performing SKUs. Identify trends surface anomalies and recommend optimizations.
Deliver daily reports summarizing performance across all active shops. Highlight wins red flags campaign outcomes and emerging opportunities.
Collaborate with creative teams to A / B test product images and listing copy. Track impact on click-through and conversion rates to inform future iterations.
Keep current with TikTok Shop updates seller tools algorithm shifts and feature rollouts. Evaluate and implement relevant changes to improve backend workflows.
Liaise with creators marketers and operations teams to ensure product listings are synchronized with inventory status campaign schedules and promotional goals.
Key Performance Indicators (KPIs)
Success Benchmarks (Days)
First 30 Days
Complete onboarding gain familiarity with TikTok Shop dashboard and understand all current listings across brands.
Begin submitting daily reports and assist with minor listing updates and campaign submissions.
Audit shops for past violations or listing errors and propose a cleanup plan.
First 60 Days
Own all product uploads edits and campaign enrollments across multiple brands.
Launch and evaluate results of your first image / copy A / B tests.
Create templates for streamlined reporting and listing audits.
First 90 Days
Maintain violation-free shops through proactive monitoring and quick responses.
Improve listing performance (CTR or conversion) through tested optimizations.
Share weekly insights and improvement suggestions based on analytics
Required Skills & Qualifications
Must-Have Skills :
Nice-to-Have Skills :
Who Should Apply
Apply if you :
Do not apply if :
Why Join Pearl West
Compensation & Benefits
Application Process
Submit your resume and cover letter.
Initial interview with the HR Team.
Online assessment.
Final interview with the department manager.
Required Experience :
Manager
Key Skills
Restaurant Experience,Customer Service,Coffee Experience,Computer Skills,Management Experience,Oil Change Experience,Auto Body Repair,Automotive Diagnostics,Hydraulics,Leadership Experience,Retail Management,Air Conditioning
Employment Type : Full-Time
Experience : years
Vacancy : 1
Shop Manager • Vancouver, British Columbia, Canada