Senior Product Manager

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .

What were looking for

The SurveyMonkey Pricing and Packaging team is looking for an experienced Senior Product Manager to drive pricing and packaging for SurveyMonkeys self-service and product-led growth (PLG) channels. This is a high-impact individual contributor role for someone with experience in SaaS monetization and a passion for using pricing as a strategic growth lever. Youll lead initiatives that shape how we deliver and capture value across multiple core plans and ancillary products while owning the roadmap for all product developments to improve the user experience and optimize conversion on our plans and pricing pages. Youll partner closely with Engineering Marketing Data Finance and Sales to develop test and operationalize pricing strategies that accelerate adoption conversion and revenue growth.

What youll be working on

• Execute pricing and packaging strategy for self-service and PLG channels
• Drive continuous improvement of our customer-facing pricing and packaging pages to align with changing customer needs and industry developments
• Design and implement new pricing models for emerging AI-based products and features
• Design and run experiments to test monetization hypotheses and improve conversion ARPU and retention
• Recommend and enact changes to product packaging in response to new feature development and changing market landscape; coordinate with other product teams to align on feature bundling within existing and emerging product plans
• Own international pricing optimization including market-specific sensitivity analysis currency localization and infrastructure requirements
• Collaborate with cross-functional teams to model business impact align on GTM plans and implement pricing changes across the product and billing stack

Wed love to hear from people with

SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such you will be required to work from a SurveyMonkey office up to 1 day every other week.

#LI-Hybrid

Why SurveyMonkey Were glad you asked

At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company valueslike championing inclusion and making it happenby embedding them into how we hire collaborate and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Required Experience :

Senior IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full Time

Experience : years

Vacancy : 1