Sales Associate

Work Location

Wine & Beyond Lethbridge

About the Role

About Wine & Beyond

Wine & Beyond is a great place to work with a friendly atmosphere. We provide our customers with vast selection of specialty liquors beers and wines!

Each person at Wine & Beyond plays an important role in our Companys success. We promote a team atmosphere that is busy and challenging but always aims to be co-operative and fun. When you choose to work at Wine & Beyond you can be sure you will be treated with the respect and support you need to be a success.

About The Role

We are currently looking for friendly outgoing and customer service-driven individuals to join our team as Sales Associates at our Wine & Beyond store in Lethbridge AB for the holiday season.

Primary Purpose of Job

Provide exemplary customer service to every person who walks into our store understand customer needs and instill a customer mindset within the store participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

Essential Business Functions Responsibilities and Accountabilities

People Skills

Customer service driven friendly willing to talk to all customers

Effective verbal communication skills

Maintain a professional appearance demeanor and attitude at all times

Customer Offering

Deliver exemplary customer service

Greet customers when they enter the store and take customer to product when required

Generate sales by educating sampling and suggesting products to every customer

Maintain a high level of service and product knowledge by completing all training within required timeline

Assist customer from store and / or offer car service when appropriate

Financial

Complete customer transactions on the Point-of-Sale (POS) device including payment

Ensure all cash handling policies & procedures are adhered to

Ensure all opening & closing procedures are done correctly (when applicable)

Complete end of day till reports (when applicable)

Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

Perform all opening and closing procedures (when applicable)

Stock shelves and cooler with product

Participate in merchandising and promotional activities

Participate in routine store maintenance and cleaning

Other tasks as assigned

Regulatory Adherence

Ensure that OHS LP ProServe / Serving It Right and other regulatory requirements and procedures are implemented and adhered to

Participate in health inspections audits and required corrective actions

Maintain First-Aid LP and OHS Training

Maintain ProServe / Serving It Right and ensure employees maintain ProServe / Serving It Right

Ensure AGLC / BC LRS and other government guidelines are met

Adheres to all SNDL Inc. policies with a focus on Social Responsibility

Qualifications

Work Experience

Minimum 1-year experience in retail environment

Education

High School Diploma or equivalent

ProServe / Serving It Right Certification

First-Aid Certificate is considered an asset

Training in wine / beer / spirits (preferred not required)

Other Skills and Capabilities

Highly self-motivated

Customer service driven

Effective teamwork skills

Strong sales background

Strong communication skills (written and verbal)

Must be able to pass a Background Check

Must have access to reliable transportation

Occupational Health and Safety

Employees have the following basic rights :

Right to refuse unsafe work

Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative

Right to know or the right to be informed about actual and potential dangers in the workplace

Employees responsibilities include the following :

Employees must work in compliance with OH&S acts and regulations

Use personal protective equipment and clothing as directed by SNDL Inc.

Report workplace hazards and dangers to your Manager or Health and Safety Representative

Report all accidents and incidents immediately to their Manager and document it in ThinkLP

Report all broken or damaged equipment to your Manager and document it in ThinkLP

Physical Requirements

Available to work a varied retail schedule including evening and weekends

Able to safely lift up to 50 pounds

Able to stand for an extended period

Comfortable climbing ladders

Workplace Hazards

Robbery and shoplifting psychological stress violence and harassment

Overexertion injuries

Lifting and Handling Materials

Slips trips and falls

Knives and broken glass

Why Work With Us

At Wine & Beyond we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!

Thanks for considering a position with us! Cheers!

We are grateful for the interest in this role from all candidates however we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion :

SNDL is an equal opportunity employer. We are committed to building a welcoming inclusive diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment SNDL encourages applications from individuals of all backgrounds sexual orientation gender identity ancestry ages and abilities.

ProServe Certification

At Wine & Beyond we are committed to maintaining the highest standards of professionalism and compliance in our operations. As part of our dedication to responsible service we require all candidates for positions involving the sale of liquor to hold a valid ProServe Certification.

If you do not currently possess a ProServe Certification but are enthusiastic about joining our team we encourage you to complete the necessary training. ProServe Certification is a legal requirement for individuals involved in the sale of liquor in Alberta.

To obtain your ProServe Certification please visit the ProServe Certification Online Training Portal

About SNDL

SNDL is one of Canadas leading and fastest-growing liquor and cannabis companies. As the countrys largest private-sector retailer our portfolio includes well-known banners such as Wine and Beyond Liquor Depot Ace Liquor Value Buds Spiritleaf and Superette.

Were also one of Canadas largest vertically integrated cannabis producers recognized for our innovation low-cost manufacturing and award-winning brands including Top Leaf Contraband Palmetto Bon Jak La Plogue Versus Grasslands Vacay Pearls by Grön No Future and Bhang Chocolate.

Driven by purpose performance and people SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL

Required Experience :

IC

Key Skills

Sales Experience,Customer Service,Organizational skills,Communication skills,Basic Math,POS,Retail Sales,Merchandising,Cash Handling,Epic,Planograms,Stocking

Employment Type : Part-Time

Experience : years

Vacancy : 1