Clinical Assistant

Job Description

Entity : WELL Health Clinic Network Inc.

Job Title : Clinical Assistant

Location : WELL Health Halton clinic, Burlington, ON

Job Class : Part-Time

Salary Range : $19.00 – $20.00 CAD per hour

About The Company :

WELL Health is a publicly traded (TSX : WELL) high growth health technology company headquartered in Vancouver, Canada with 7 offices throughout North America. The team consists of over 4,500 members working remotely and in more than 220 outpatient medical clinics. WELL strives to provide nurturing, safe workplaces where diversity is empowered and everyone feels part of a larger WELL Health family.

Position Summary : We are seeking a Clinical Assistant to support Primary Care Physicians and the clinical team. This role coordinates patient flow, prepares examination rooms, and assists with clinical procedures in a fast‑paced environment.

What you will be doing :

• Ensure exam rooms are clean, stocked, and prepared at the beginning and end of each day.
• Escort patients to exam rooms and prepare them for physician assessment.
• Provide excellent customer service to all patients, ensuring comfort and confidentiality.
• Take patient vitals, dip urine, and administer injections as delegated by a physician.
• Collect and send samples and lab requisitions accurately and in a timely manner.
• Collaborate with office staff on paperwork, referrals, and test result coordination.
• Liaise with patients regarding INR instructions and test results when delegated by a physician.
• Clean, disinfect, and autoclave medical instruments in compliance with clinical safety standards.
• Maintain medical supply inventory and ensure consistent availability of required items.
• Ensure patient confidentiality and compliance with privacy regulations.
• Use the Electronic Medical Record (EMR) daily to document patient interactions and manage data efficiently.

Qualifications :

Salary : The salary for this position falls within the defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. WELL is committed to fair and equitable compensation and aims to provide a competitive salary reflecting the value and expertise of the successful candidate.

Equity and Inclusion : WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate diversity across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

WELL has been independently certified as a Great Place To Work® by the Great Place To Work Institute® Canada.

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