Talent.com
Network Support Specialist (NOC)/specialist reseau
Network Support Specialist (NOC)/specialist reseauOnico Solutions • Montreal, QC
Network Support Specialist (NOC) / specialist reseau

Network Support Specialist (NOC) / specialist reseau

Onico Solutions • Montreal, QC
30+ days ago
Job type
  • Permanent
Job description

Network Support Specialist (NOC) / specialist reseau

The Network Support Specialist (NOC) / specialist reseau is responsible for all aspects of telecom / technical support for our client’s customers. This includes all aspects of support functions which includes a combination of field maintenance / customer support and activities.

Qualifications

  • Minimum 2 years of NOC related experience
  • Experience working in the telecom industry is preferred.

Specific Competencies

  • Must possess a high level of customer service skills.
  • Must be fluent in both French and English
  • CCNA / CCNP certification is an asset
  • Proven ability to work independently and meet aggressive deadlines.
  • Troubleshoot and identify customer LAN issues, including WIFI configuration
  • Configure and troubleshoot customer facing Cisco network infrastructure
  • Working knowledge and experience with layer 2 bridging / switching, TCP / IP inter-networking and routing with OSPF and BGP as well as an understanding of CIDR address allocation.
  • Detailed understanding of provisioning processes in a service provider environment.
  • Experience working with and troubleshooting optical media converter technology is an asset.
  • Working knowledge of Incident management ticketing systems.
  • Must be customer focused and an effective communicator
  • Key Responsibilities

  • Performs functions relating to the administration, maintenance and support of the network and services provided to customers.
  • Provides direct and front line support to customers as required via telephone.
  • Provide network, technical and customer support functions.
  • Coordinate the work of the field services team, partners and contractors to provision and test new customer services as well as resolve customer issues with services.
  • Input, update and verify various databases and programs related to the job functions.
  • Compiles and summarizes statistical reports that are related in level to the functions inherent in the position.
  • Be safety and control conscious and aware of established control procedures, laws and regulations.
  • Other duties as assigned.
  • Special Conditions

    This position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.

    This is a permanent position located in Montreal, QC or Toronto, ON (work from home until deemed safe) with an annual salary of $60,000.00 per annum. We are only considering qualified bilingual candidates (French / English) for this role. This role supports the shifts 8AM – 11 : 59PM.

    Create a job alert for this search

    Network Specialist • Montreal, QC

    Similar jobs
    Administrateur.trice réseau et système LINUX - LINUX Network and System Admin

    Administrateur.trice réseau et système LINUX - LINUX Network and System Admin

    Mila - Institut québécois d'intelligence artificielle • Montreal, QC, Canada
    Full-time
    Fondé par le professeur Yoshua Bengio de l’Université de Montréal, Mila rassemble des chercheurs spécialisés en intelligence artificielle et plus pré...Show more
    Last updated: 1 day ago • Promoted
    Senior DevOps Specialist

    Senior DevOps Specialist

    dcbel Inc • Montreal, QC, Canada
    Full-time
    EVs) and distributed energy technologies like solar panelsand battery storage.Our flagship product, Ara, is the worlds first all-in-onesmart energy appliance sitting at the heart of the modern ener...Show more
    Last updated: 1 day ago • Promoted
    Senior ERP Business Support Specialist

    Senior ERP Business Support Specialist

    Convoy Supply • Montréal, QC, Canada
    Full-time
    Senior ERP Business Support Specialist.This role will be based out of our Drummondville, QC location, successful candidate must live in the area or willing to relocate. Join Our Team at Convoy &ndas...Show more
    Last updated: 15 hours ago • Promoted • New!
    Spécialiste du Support Associé - Associate Support Specialist

    Spécialiste du Support Associé - Associate Support Specialist

    OneSpan • Montreal, QC, Canada
    Full-time
    At OneSpan, we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences.OneSpan est à la recherche d'un. Spécialiste du Support Associ...Show more
    Last updated: 2 days ago • Promoted
    Senior Protocol Engineer Crypto Infrastructure Remote (EST or Lisbon timezone)

    Senior Protocol Engineer Crypto Infrastructure Remote (EST or Lisbon timezone)

    Inner Circle Agency Inc. • Montreal, QC, Canada
    Remote
    Full-time
    Senior Protocol Engineer – Crypto Infrastructure – Remote (EST or Lisbon).Remote (Must overlap with EST or Lisbon time zones). Full-time, flexible hours with strong overlap to EST or Lis...Show more
    Last updated: 30+ days ago • Promoted
    Architecte de solutions d'infrastructure / Infrastructure Solution Architect

    Architecte de solutions d'infrastructure / Infrastructure Solution Architect

    Explorance • Montreal, QC, Canada
    Full-time
    Joignez-vous une entreprise base Montral qui aide les organisations du monde entier crer un parcours personnalis d'impact et d'panouissement pour leurs employs. Elle propose des solutions in...Show more
    Last updated: 30+ days ago • Promoted
    Recruitment specialist

    Recruitment specialist

    GAL AeroStaff • Pointe-Claire, QC, Canada
    Full-time
    Canadian aerospace company specializing in delivering high-quality technical and operational services to the aviation industry. Our expertise includes aircraft interior, structural, manufacturing, a...Show more
    Last updated: 30+ days ago • Promoted
    Représentant service client à domicile / Remote Customer Service Representative

    Représentant service client à domicile / Remote Customer Service Representative

    Alorica • Saint-Rémi, QC, Canada
    Remote
    Full-time
    Travail de la maison – Canada seulement .Temps plein, 15,25 +; CAD / h .Commission de vente bihebdomadaire jusqu’à 700 $! (Basé sur le # de ventes réalis&e...Show more
    Last updated: 7 days ago • Promoted
    Team Member

    Team Member

    Tim Hortons • Rawdon, QC, Canada
    Full-time
    Join our Team as we are looking for Team Members!.As a Team Member at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce th...Show more
    Last updated: 30+ days ago • Promoted
    Technicien(ne) en installation

    Technicien(ne) en installation

    Concepts Steel Space inc. • Verdun, CA
    Full-time
    Steel Space Concepts – Département de Gestion de Terrain Lieu : Longueuil, QC (voyages fréquents requis) Type d’emploi : Temps plein, permanent À propos du poste Steel Space Concepts agrandit son d...Show more
    Last updated: 8 days ago • Promoted
    Analyste Projets et Systèmes d’Information Senior

    Analyste Projets et Systèmes d’Information Senior

    Santé Montréal • Lanaudière, QC, Canada
    Full-time
    Une organisation de santé à Lanaudière recherche un analyste spécialisé pour gérer des projets complexes et coordonner des équipes. Le candidat idéal possède un baccalauréat en informatique, une exp...Show more
    Last updated: 9 days ago • Promoted
    Gestionnaire des ressources humaines

    Gestionnaire des ressources humaines

    Homewood Suites Mont-Tremblant par Hilton • Laurentides-Nord (Montcalm), QC, ca
    Full-time
    Gestionnaire des ressources humaines Établissement : Homewood Suites Hilton & Residence Inn Marriott Mont-Tremblant Vous désirez évoluer dans un milieu...Show more
    Last updated: 1 day ago • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Medfar • Montreal, QC, Canada
    Full-time +1
    MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large communit...Show more
    Last updated: 6 days ago • Promoted
    Technical Support & Customer Service Specialist

    Technical Support & Customer Service Specialist

    Fed IT • Verdun, CA
    Full-time +1
    I'm Frédérique Tahon, Recruitment Director at FED IT, specialized in IT placements.I'm excited to present an opportunity with a leading Canadian immersive technology company, redefining the way aud...Show more
    Last updated: 21 hours ago • Promoted • New!
    IT Service Desk Support

    IT Service Desk Support

    Quadbridge • Montréal, QC, Canada
    Full-time +1
    Ce poste est également affiché en français.Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, throug...Show more
    Last updated: 21 hours ago • Promoted • New!
    Multi-Service Center Manager

    Multi-Service Center Manager

    COGIR Immobilier • Verdun, CA
    Part-time +1
    Are you a good listener, empathetic, and do you enjoy helping others? Are you looking for meaningful work, a proactive approach, and a role in finding solutions? At Cogir, we need people like you! ...Show more
    Last updated: 8 days ago • Promoted
    Network Solutions Specialist

    Network Solutions Specialist

    Targeted Talent • Montreal, QC, Canada
    Full-time
    Join our client’s team as a Network Solutions Architect! (REMOTE).Are you a dedicated tech enthusiast with a knack for building top-notch computer networks? We're on the lookout for a pro...Show more
    Last updated: 30+ days ago • Promoted
    Spcialiste en support Technique - Support Specialist (Technical)

    Spcialiste en support Technique - Support Specialist (Technical)

    Portage CyberTech • Montreal, QC, Canada
    Full-time
    Portage CyberTech recherche des professionnels de la vente spcialiss dans le domaine de lidentit numrique.Nous cherchons des candidats possdant une expertise approfondie des concepts lis la gestion...Show more
    Last updated: 16 days ago • Promoted