Technical Enablement Manager

Lead the Future of Product Enablement for AI-Powered Commerce.

Are you passionate about turning complex products into simple, impactful learning experiences? As Coveo’s Technical Enablement Manager for Commerce, you’ll empower our global teams, partners, and customers to adopt cutting-edge AI solutions. In this role, you’ll lead enablement initiatives that drive readiness, alignment, and success across every product release.

You’ll collaborate across teams, design scalable enablement frameworks, and transform product knowledge into powerful learning experiences that fuel growth. Come shape how the world learns, adopts, and delivers on Coveo’s Commerce platform.

As one of our Technical Enablement Manager, you will :

• Lead the enablement strategy for all Commerce product releases, ensuring internal and external readiness.
• Partner with Product, Marketing, and Education teams to translate new features into effective enablement experiences.
• Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
• Act as the main liaison for enablement across the Commerce line of business, ensuring alignment with go-to-market strategy.
• Develop and maintain engaging learning resources, demos, and workshops for internal teams, partners, and customers.
• Define and measure key success metrics to continuously improve enablement effectiveness.

Here is what will qualify you for the role :

What would make you stand out :

Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

#li-hybrid

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills.

In-person

This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid

Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote

We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.