hotel managerBest Western Cowichan Valley Inn • Duncan, BC, CA

hotel manager

Best Western Cowichan Valley Inn • Duncan, BC, CA

30+ days ago

Job type

Permanent

Job description

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 hours per week
Education:
Expérience:

Education

College/CEGEP
or equivalent experience

Work setting

Relocation costs covered by employer
Hotel, motel, resort

Budgetary responsibility

$1,500,001 - $4,000,000

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Conduct training sessions
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Prepare marketing plans
Implement marketing activities
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Develop and implement business plans
Establish work schedules
Manage events
Organize and maintain inventory
Participate in marketing plans and implementation
Negotiate with clients for catering or use of facilities
Enforce provincial/territorial liquor legislation and regulations
Ensure health and safety regulations are followed
Cost products and services
Balance cash and complete balance sheets, cash reports and related forms
Provide customer service
Negotiate arrangements with suppliers for food and other supplies
Determine type of services to be offered and implement operational procedures
Plan, organize, direct, control and evaluate daily operations

Supervision

More than 20 people

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Large workload
Repetitive tasks
Handling heavy loads
Physically demanding

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Accurate
Dependability
Reliability
Organized

Employment terms options

Early morning
Evening

Experience

1 year to less than 2 years

Employment terms options

Shift
Flexible hours
Morning
Night
On call
Day
Weekend
Overtime required
Overtime available

Support for newcomers and refugees

Does not require Canadian work experience

Support for youths

Offers on-the-job training tailored to youth

Supports for visible minorities

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Hotel manager • Duncan, BC, CA

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