Delivery Driver
6776 Oldfield Rd, Saanichton, BC V8M 2A3, Canada Req #2939 Friday, June 7, 2024
Join our team
Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.
JOB SUMMARY
The Delivery Driver’s primary responsibility is providing direct to store deliveries for a dedicated Metro customer. It is essential that the Delivery Driver creates a positive customer experience by understanding and meeting the customers’ needs. Success in this role will be determined by customer satisfaction through on time, accurate deliveries and providing a positive customer interaction each and every time you interface with the customer.
S hift :
Tuesday, Wednesday, Friday 8 : 30-5pm
Thursday 10 : 30-7pm
Saturday 7 : 30-4pm
Pay Rate : 23$ to 25$ per hour
RESPONSIBILITIES
- Operating a 26-foot 5-tonne truck, conduct deliveries on predetermined route using a Proprietary Smartphone software to provide accurate on time delivery to multiple store locations. Assigned delivery routes will vary from time to time.
- Strict adherence to completion of all documentation according to SOPs including manifests, obtaining signatures etc.
- At a Metro facility, load pallets with product into the truck for delivery in a manner that prevents damage to the product.
- Adhere to Metro’s safe motor vehicle driving methods, as well as, strict adherence to all Provincial motor vehicle laws.
- Maintain a clean delivery truck, perform daily pre / post shift safety inspections and advise the Supervisor of any concerns or service recommendations.
- Follow all SOPs regarding the safeguarding of Metro and its Customers property against theft.
- Return damaged or product not accepted back to the facility, according to SOP.
- Work with Customer Service, Dispatch Team and the Logistics Coordinator to accommodate rush deliveries and / or changes to the scheduled delivery route.
- Establish a positive relationship with the Client / customer by understanding client expectations, meeting daily commitments, and addressing or referring any service concerns for resolution.
- Adhere to established uniform requirements, maintain a professional image and handle all client interactions in a courteous, customer-oriented manner.
- Demonstrate and promote Metro’s Our WAY values on a daily basis.
- Assisting and potentially hosting onboarding training and development sessions
- Auditing teams on the road to ensure compliance and top service standards.
- Available to provide technical delivery support
- Other duties as assigned.
EXPERIENCE
Valid “Class 5” driver license with a clean driver abstract.Minimum of 3 years experience as a class 5 delivery driver in a time-sensitive, customer interfacing environment preferred.Experience operating a 26-foot cube truck;Experience operating a tailgate is an asset;Experience or comfortable using an on-board GPS navigation system.Must agree to a criminal background and credit check.CORE COMPETENCIES :
Customer CentricityFostering CultureCollaborationProblem Solving & Decision MakingManaging Through ChangeDeveloping Self & OthersPlanning & Results OrientationCommunicationAlways Improving MindsetBusiness & Financial SavvyEDUCATION
Completion of secondary school is preferred or equivalent experience.Why Join Us
Work in an environment where safety is our first priorityThe opportunity to build a career with a growing companyMedical, dental, and vision coverage for you and your familyLife and disability insuranceWellness programs to support your family’s well-beingA Retirement Savings Program with a company matchCompany team wear allowanceEmployee Appreciation DayCompany sponsored social eventsCommunity volunteering