Member Services Representative

Posted by : Rural Municipalities of Alberta

Summary

Working Title : Member Services Representative

Department : RMA Insurance

Reports To : Manager of Member Services

Purpose

RMA Insurance is seeking a professional service-oriented Member Services Representative (MSR) to support our members and internal team for a maternity leave position. Under the direction of the Manager of Member Service, the MSR provides frontline insurance service and delivers accurate and timely policy support, and contributes to a collaborative, results driven environment.

This role involves regular interaction with members, Risk Advisors and other departments, and requires a high degree of professionalism, discretion, and attention to detail.

Term : This is a 14-month maternity leave coverage.

• Maternity Leave Position
• In-office position based at RMA’s Nisku Office
• Collaborative team-based environment

Equal Opportunity Employer

The RMA is an equal opportunity employer. Any applicant that meets the qualifications above is encouraged to apply. Priority will be given to those already legally entitled to work in Canada.

To apply, please send a resume and cover letter in PDF format outlining how you meet the above qualification requirements, to the attention of Janelle at janelle@RMAlberta.com. This posting will remain open until a suitable candidate is found.

We thank all applicants, but due to the high volume of responses expected, only those selected for an interview will be contacted. No phone calls, please.

Key Responsibilities

Key Responsibilities

As the primary point of contact for RMA insurance members, the MSR is responsible for a wide range of service and administrative duties, including :

Requirements

Knowledge, Skills and Abilities

Customer Focus

Communication

Analytical and Strategic Thinking

Results-Oriented

Education and Qualifications

Job Type

Term

Employer Contact

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